HR Generalist

BPO Centers; Hermosillo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading outsourcing solutions provider is seeking a full-time Human Resources Generalist for its operations in Mexico City. The role involves handling HR policies, managing employee benefits, and ensuring compliance with regulations. The ideal candidate should have a Bachelor's degree in a relevant field and demonstrate excellent communication and organizational skills. This position offers a dynamic work culture focused on strategic partnerships and high-quality customer support.

Formación

• Proficiency in HR and HR Management.
• Experience in developing and implementing HR Policies.
• Knowledge of Employee Benefits and Benefits Administration.

Responsabilidades

• Implement HR policies and manage employee benefits.
• Oversee benefits administration and maintain compliance with HR regulations.
• Support employee relations and assist with recruitment and onboarding.

Conocimientos

Proficiency in Human Resources (HR)

Excellent interpersonal and communication skills

Strong organizational and multitasking abilities

Ability to work independently and collaboratively

Educación

Bachelor's degree in Human Resources or related field

Relevant certifications (e.g., SHRM-CP, PHR)

Descripción del empleo

Hermosillo, Mexico | Posted on 10/28/2025

BPO Centers provides exceptional agents to deliver premier outsourcing solutions. We apply a professional and energetic culture along with high-class training to ensure our agents become an essential extension of your team. Our goal is to offer high-quality customer care and true brand ambassadorship. Dedicated to honesty, transparency, and strategic partnerships, we help grow your brand through customer support, inbound/outbound sales, back office support, and CX consultation.

Role Description

This is a full-time on-site role for a Human Resources Generalist located in Mexico City, Mexico. The HR Generalist will handle a variety of tasks including implementing HR policies, managing employee benefits, and overseeing benefits administration. The role involves maintaining compliance with HR regulations, supporting employee relations, and assisting with recruitment and onboarding processes.

Requirements

Qualifications

• Proficiency in Human Resources (HR) and HR Management
  
• Experience in developing and implementing HR Policies
  
• Knowledge of Employee Benefits and Benefits Administration
  
• Excellent interpersonal and communication skills
  
• Strong organizational and multitasking abilities
  
• Ability to work independently and collaboratively
  
• Bachelor's degree in Human Resources, Business Administration, or related field
  
• Relevant certifications (e.g., SHRM-CP, PHR) are a plus