Head of Payments Experience & Client Strategy

JPMorganChase; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading financial services firm in Mexico City is seeking an experienced Payments Client Service Delivery Manager to enhance client experiences through strategic planning and data-driven insights. The successful candidate will have 10+ years of experience in client services and exceptional communication skills, being fluent in English and Spanish. This strategic role provides the opportunity to collaborate with senior leadership to shape the client experience in a dynamic environment.

Formación

• 10+ years of experience in client services.
• Exceptional communication skills.
• Fluent in both English and Spanish.

Responsabilidades

• Enhance client experiences through strategic planning and data-driven insights.
• Collaborate with senior leadership to shape the client experience.

Conocimientos

Exceptional communication skills

Fluent in English

Fluent in Spanish

Descripción del empleo

Overview

A leading financial services firm in Mexico City is seeking an experienced Payments Client Service Delivery Manager to enhance client experiences through strategic planning and data-driven insights. The successful candidate will have over 10 years of experience in client services, exceptional communication skills, and be fluent in both English and Spanish. This strategic role offers the opportunity to collaborate with senior leadership and shape the client experience in a dynamic environment.

Responsibilities

• Enhance client experiences through strategic planning and data-driven insights.
• Collaborate with senior leadership to shape the client experience in a dynamic environment.

Qualifications

• 10+ years of experience in client services.
• Exceptional communication skills.
• Fluent in English and Spanish.