Head Of Digital Customer Success Programs

Trss; Xico; Híbrido; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading digital solutions provider is seeking a Manager of Digital Programs Customer Success to enhance customer engagement through scalable digital initiatives. This role involves leading a team, driving customer lifecycle programs, and applying data-driven strategies to ensure success. The ideal candidate should possess over 6 years of experience in digital programs and a strong history in B2B environments. This position offers a hybrid work model and competitive benefits.

Servicios

Competitive benefits

Hybrid work model

Formación

• Over 6 years of experience in managing digital programs.
• Successful track record in complex B2B environments.
• Ability to mentor and guide a team effectively.

Responsabilidades

• Lead and improve scalable digital programs.
• Drive initiatives across the customer lifecycle.
• Ensure impactful, data-driven outcomes.

Conocimientos

Leadership

Customer engagement strategies

Data analysis

Descripción del empleo

A leading digital solutions provider in Mexico City seeks a Manager of Digital Programs Customer Success to lead and improve scalable digital programs that enhance customer engagement.

You will mentor a team, drive programs across the customer lifecycle, and ensure impactful, data-driven outcomes.

The ideal candidate has over 6 years of experience in digital programs and a track record of success in complex B2B environments.

This role offers a hybrid work model with competitive benefits.