Global Account Director

Sap; Xico; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global technology leader is seeking a Global Account Executive Expert to drive engagement with strategic customers, manage account strategies, and lead digital transformation initiatives. This role requires over 10 years of expertise in Sales or Consulting, with strong knowledge of SAP's offerings. Exceptional communication skills and a strategic mindset are essential. The position is based in Xico, Veracruz, Mexico, offering opportunities for impactful customer interactions and business growth.

Formación

• 10+ years of business experience in Sales or Consulting.
• 5+ years of deep industry expertise.
• Strong knowledge of the complete SAP offering.

Responsabilidades

• Lead strategic customer engagements and account strategies.
• Drive revenue growth and customer satisfaction.
• Develop long-term C-level relationships.

Conocimientos

Sales experience

Consulting expertise

Account Management

Strategic thinking

Communication skills

Educación

Bachelor equivalent

Herramientas

SAP software knowledge

Descripción del empleo

What we offer

The Global Account Executive Expert, commonly known as 'Global Account Director (GAD)' is the global account leader assigned to one or more Strategic Customers) The GAD, drives the total strategic customer engagement with the customer and is accountable for driving innovation adoption, leading global SW, Cloud and Services growth, the end-to-end satisfaction, and referencability of the customer(s) throughout the customer lifecycle.

The individual will lead and coordinate SAP's efforts across all lines of business and board areas - orchestrating all SAP parties around a single, clear articulated 3 to 5 year joint innovation roadmap (using 4-panels) and account strategy, The GAD will lead consultatively by shaping the clients digital transformation roadmap and leading SAP's execution of that roadmap with the customer.

To drive toward success, the GAD ensures three critical elements are in place the four-panels, customer jointly committed multi-year roadmap, an associated account strategy and annual plan, as well as effectively deploying and executing against the customer-SAP agreed governance model (including the assigned Executive Sponsor) as part of the Strategic Customer Engagement approach.

He / she is ultimately measured by growth in overall revenues, protecting the revenue base, and increasing the NPS over time.

The targets and priorities are set with the Regional SCP Head, that region's MU Head and shared with the GM & Global SCP Head.

The Global Account Director

Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support / Maintenance, Partners and Channels (including OEM).

Ensures the alignment of SAPs Virtual Account Team to deliver on Business Outcomes

Digital Transformation; Creation and Execution of Digital Transformation 3-5 Year Road Mapping

Business Development through SAP relevance, executive messaging, shaping clients digital strategy

Completes long-term business strategy planning and creates the SAP-enabling innovation agenda with the customer

Uses his / her deep understanding of a customer's business not simply to serve them, but to teach them; to push their thinking and provide them with new and different ways to think about their business and how to compete

Develops long term c-level relationships, creates and manages a strong joint SAP-customer governance model, and ensures that the SAP assigned executive sponsor is appropriately engaged

Leads Integrated Account Planning and ensures that SAP footprint is expanded with involvement of all relevant LOB's and strategic engagement with SI partners

Proactively identifies customer problems and proposes SAP solutions in addition to those already identified

Influences and leads a virtual team of resources from various LoBs, functions and geographies.

Drives revenue growth across all SAP LOBs throughout the customer lifecycle

Creates barriers to entry for competitors, protecting SAP's customer base

Drives adoption of and protecting premium support services (MaxAttention )

Provides leadership around Value management and Value realization, enabling connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery

Bi-directional Collaboration with the customer; Institution of Strategic Customer Engagement Model.

driving Bi-directional Strategic Road Maps

Experience & Language Requirements

10+ years of business experience in Sales or Consulting with complex business software / IT solutions

5+ years of deep industry / domain expertise

5+ years of Large Account Management experience / leading account teams

Strong knowledge of the complete SAP offering (including Service and Support)

Several years as (Associate) Partner at System Integrator (e.g. AC) or

Several years of Business Consulting Management or Value Engineering

Knowledge of financial, competitive, regulatory environment (as applicable)

Experience with long term planning of resources, technology and account structure

Exceptional communication skills.

Business level English : Fluent

Local language : Fluent, Business Level

Strategic thinker, high degree of creativity and innovation

Education

Bachelor equivalent : yes

We are SAP

Our inclusion promise

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M / F / Vet / Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientati