Fraud and Recovery Specialist

AIG Insurance; Ciudad de México; Presencial; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A global insurance leader in Mexico City is looking for an experienced investigator to manage claims and lawsuits. Responsibilities include investigating incidents, reviewing medical documentation, and collaborating with other professionals to enhance decision-making. The ideal candidate has a Bachelor's degree and at least 3 years of relevant experience, along with strong communication skills. This full-time role offers comprehensive benefits as part of the company's commitment to employee well-being.

Servicios

Comprehensive benefits package

Professional development opportunities

Formación

• At least 3 years of experience in investigative roles for insurance companies, specifically in claims and lawsuits.
• Experience in conducting investigations including interviewing witnesses and gathering evidence.
• Excellent oral and written communication skills are essential.
• Experience with utility software applications is required.

Responsabilidades

• Investigate claims and lawsuits, interviewing witnesses and gathering records.
• Review medical reports and assist in selecting medical specialists.
• Manage a caseload of high-exposure matters effectively.

Conocimientos

Investigations

Interviewing

Evidence Gathering

Communication Skills

Analytical Skills

Claims Analysis

Educación

Bachelor's Degree

Herramientas

Utility Software Applications

Descripción del empleo

Main Functions

• Investigate claims and lawsuits involving the Company; locate and interview witnesses; gather Company and external records; work with outside experts and operating personnel to determine causes of incidents; visit incident sites; take photographs to document observations and site conditions;
• Review medical reports and hospital records; assist in selection of appropriate medical specialists to evaluate alleged injuries;
• Actively participate in case review and strategy sessions; provide informed recommendations regarding ongoing investigations enhancing decision-making processes.
• Manage a caseload of serious high-exposure matters prioritizing based on risk assessment and potential impact.
• Execute other related tasks and assignments necessary for the effectiveness of the fraud investigation team.

Profile

• At least 3 years of experience in areas of Investigations for the Insurers Companies with relevant experience investigating claims lawsuits and/or incidents
• Having experience in conducting investigations including interviewing witnesses gathering evidence partnerships and collaborations with law enforcement agencies regulatory bodies will lead to have an efficient process.
• Excellent oral and written communication skills required.
• Experience with utility software applications.
• Bachelors Degree minimum of 2 years relevant work experience preferred

Backup Position – Analyst of Recovery

• This role serves as a critical support function ensuring seamless continuity in recovery processes during absences in the Recovery team.
• Skills and expertise in claims analysis and recovery operations is required under the capabilities.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

Functional Area

CL - Claims

AIG-Metropolitana Seguros y Reaseguros del Ecuador S.A.

Required Experience

IC

Key Skills

Electrical,Academics,Customer Service,Computer Data Entry,Cardiac Surgery,Freight Forwarding

Employment Type

Full-Time

Experience

years

Vacancy

1