EUC Admin: Windows/Mac IT Support & Intune

Hitachi Digital Services; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global digital solutions company is seeking an EUC Admin in Xico, Veracruz. This role requires 3-7 years of IT support experience, strong customer service skills, and expertise in Intune and Active Directory. Responsibilities include triaging desktop support tickets and training lower-level technicians. The company promotes a customer-centric approach and values diversity and inclusion, offering flexible arrangements and comprehensive support for employees' health and wellbeing.

Servicios

Industry-leading benefits

Flexible arrangements

Support for holistic health and wellbeing

Formación

• 3-7 years of IT-related support experience required.
• Ability to support executive team members.
• Must be customer-focused and exceed expectations.

Responsabilidades

• Triage desktop support tickets and resolve issues.
• Provide PC and Apple hardware support.
• Create and maintain KB articles and desktop instructions.

Conocimientos

Customer service and troubleshooting skills

Effective communication skills

Team collaboration skills

Herramientas

Intune

Active Directory

Microsoft Entra ID

Windows and Mac OS

Azure VDI

Descripción del empleo

A global digital solutions company is seeking an EUC Admin in Xico, Veracruz. This role requires 3-7 years of IT support experience, strong customer service skills, and expertise in Intune and Active Directory. Responsibilities include triaging desktop support tickets and training lower-level technicians. The company promotes a customer-centric approach and values diversity and inclusion, offering flexible arrangements and comprehensive support for employees' health and wellbeing.