Customer Success Lead — Hybrid Revenue & Growth Coach

Clutch Canada; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading advertising technology company in Mexico, Ciudad de México, is seeking a Customer Success Lead to manage and lead a sub-team of Customer Success Managers. The role focuses on improving customer relationships and driving revenue. The ideal candidate will possess strong leadership skills, a proven track record in Customer Success or Sales, and excellent knowledge of digital marketing. This position supports both hybrid and remote work options while providing competitive benefits and a supportive work environment.

Servicios

Five weeks paid time off

Generous healthcare packages

Flexible work options

Learning reimbursement opportunities

401K plus matching

Formación

• A proven track record in Customer Success and/or Sales.
• Desire to lead and help team members succeed.
• Excellent knowledge of the digital marketing landscape.

Responsabilidades

• Lead a sub-team of Customer Success Managers and Associates.
• Mentor team members and manage day-to-day operations.
• Take ownership of revenue and customer experience.

Conocimientos

Customer Success

Sales

Digital marketing

Communication skills

Interpersonal skills

Descripción del empleo

A leading advertising technology company in Mexico, Ciudad de México, is seeking a Customer Success Lead to manage and lead a sub-team of Customer Success Managers. The role focuses on improving customer relationships and driving revenue. The ideal candidate will possess strong leadership skills, a proven track record in Customer Success or Sales, and excellent knowledge of digital marketing. This position supports both hybrid and remote work options while providing competitive benefits and a supportive work environment.