Customer Service Specialist — Flexible Hours, Hybrid & Growth

Henkel; Cuautitlán Izcalli; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global consumer goods company is seeking a Specialist Customer Service to join their Shared Services Center. This role involves managing incoming and outgoing orders, ensuring compliance with delivery times, and providing administrative support. Ideal candidates should possess excellent customer service skills, meet deadlines, and have proficiency in English and Excel. The position offers a hybrid work model and various employee benefits.

Servicios

Flexible work scheme

International growth opportunities

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Flexible Benefits

Savings fund

Friday early finish

Responsabilidades

• Follow up on incoming and outgoing orders promptly.
• Provide administrative support for specified processes.
• Execute daily operations with technical expertise.
• Track purchase orders within the company.

Conocimientos

Customer service

Meeting deadlines

Sense of urgency

Advanced English

Intermediate Excel

Descripción del empleo

A leading global consumer goods company is seeking a Specialist Customer Service to join their Shared Services Center. This role involves managing incoming and outgoing orders, ensuring compliance with delivery times, and providing administrative support. Ideal candidates should possess excellent customer service skills, meet deadlines, and have proficiency in English and Excel. The position offers a hybrid work model and various employee benefits.