Customer Service Agent! Advanced English

Foundever; Tultitlán; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A major international customer support company is looking for a Bilingual Customer Service Agent in Tultitlán. This role includes providing customer assistance for a major US financial institution. Applicants must be 18+ with advanced English and a partial high school education. The company offers competitive monthly salaries, bonuses, and various employee benefits. Remote processes for application are available.

Servicios

Competitive salary

Excellent bonus scheme

Meal vouchers

Corporate transportation

Legal benefits + life insurance

Additional vacation day

Fully paid training

Growth opportunities

Referral program

Educational agreements

Formación

• Must have residence within 1 hour and 30 minutes of Tultitlán.
• 18 years old or older.
• Desirable experience in Customer Service / Call Center.

Conocimientos

Advanced level of English

Customer service orientation

Problem-solving skills

Multitasking ability

PC usage proficiency

Educación

Partial high school education

Herramientas

Office software

Descripción del empleo

AT SYKES, WE ARE LOOKING FOR YOUR TALENT!

Join the best team and work as a Bilingual Customer Service Agent for a major US financial institution.

We are offering you the following :

• Competitive salary ranging from $12,000 to $14,000 MXN per month.
• Excellent bonus scheme STARTING FROM TRAINING.
• Meal vouchers.
• Corporate transportation to strategic locations.
• Legal benefits + life insurance.
• ONE ADDITIONAL VACATION DAY PER YEAR.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, and Inbursa Aquarium, among others.

You only need the following :

• Partial high school education.
• 18 years old or older.
• Advanced level of English : ability to read, write, and speak English fluently.
• You should have your residence within 1 hour and 30 minutes of the work area (the campaign is in-person).
• Desirable experience in Customer Service / Call Center.
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask)
• Availability for shifts between 7 : 00 am and 11 : 00 pm from Monday to Sunday (YOUR 8-HOUR WORK SHIFT + LUNCH HOUR WILL BE ASSIGNED WITHIN THIS TIME FRAME).

If you are interested and meet all the requirements, apply now and start your 100% remote process!