Customer service agent

Redial BPO; Mexicali; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A customer service company in Mexicali is seeking a Customer Service Representative. You will maintain a professional attitude, handle customer inquiries, and build relationships to ensure satisfaction. Candidates should possess excellent communication skills, team spirit, and flexibility. This position offers competitive remuneration, recognition programs, and professional growth opportunities.

Servicios

Competitive remuneration

Recognition programs

Professional growth opportunities

Great work environment

Formación

• Experience as a Customer Service Representative is necessary.
• Proficient with computers and CRM software is a must.
• Excellent communication skills required.
• Must be a team player with flexible availability.

Responsabilidades

• Maintain a professional and friendly attitude towards customers at all times.
• Communicate with customers through various mediums including in-person, phone, and web.
• Build relationships with customers to ensure their satisfaction.
• Provide prompt responses to customer inquiries and complaints.
• Maintain records of customer interactions.

Conocimientos

Excellent communication skills

Proficient with computers and CRM software

Team player

Flexible availability

Descripción del empleo

Overview

Join our Mexicali team! To succeed in this role, excellent communication skills are a must. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.

Customer Service Representative Responsibilities

• Maintain a professional and friendly attitude towards customers at all times
• Communicate with customers through various mediums, including in-person, phone, and web
• Build relationships with customers to ensure their satisfaction
• Provide prompt responses to customer inquiries and complaints, assisting to solve issues
• Maintain records of customer interactions, including sales, comments, and complaints

Customer Service Representative Requirements

• Experience Customer Service Representative
• Proficient with computers and CRM software
• Excellent communication skills
• Must be a team player
• Must have flexible availability

As part of our team, you can expect:

• Competitive Remuneration & Salary
• Recognition programs!
• Professional growth opportunities!
• Great work environment!

For any inquiries, please contact us at [phone] or [phone].

Join our team and be part of a supportive community that values growth, recognizes excellence, and fosters a vibrant work environment!

We are located at Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.

All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.

REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.