Customer and Production Planning Team Leader

Financecolombia; Santiago de Querétaro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading company in the automotive industry is seeking a Customer & Production Service Group Leader to control information flow and manage inventory levels. The ideal candidate will have a background in Supply Chain Management or similar fields, with robust skills in communication and problem-solving, and should be self-driven to support continuous improvement within the organization.

Formación

• Experience in a similar role >3 years.
• English - Advanced level.
• German - Desired (Optional).

Responsabilidades

• Responsible for managing inventory levels and schedules.
• Communicate information to departments and personnel.
• 1st level escalation contact for customers.

Conocimientos

Market / Customer Orientation

Cooperation

Negotiations skills

Interdisciplinary Thinking

Problem Solving

Self-driven

Educación

Bachelor Degree - Supply Chain Management

Bachelor Degree - Logistics Management

Bachelor Degree - Engineering

Bachelor Degree - Economics

Bachelor Degree - International Trade

Herramientas

ERP (SAP)

Microsoft Office (Excel, PPT, Power BI)

Automation tools

Descripción del empleo

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the change to improve quality of life all across the globe. Welcome to Bosch!

We are a pacesetter and trendsetter in the field of steering systems for passenger cars and commercial vehicles. Bends, switchbacks, parking spaces, rough roads, slippery road surfaces and sudden lane-change manoeuvres – this is our world. We call it the fascination of steering. We set the course for technological change and are a highly capable, experienced partner for the automotive industry.

Job Description

The Customer & Production service group leader is mainly responsible for controlling information flow from the customers to all involved
internal departments as well as the suppliers.
Key tasks are maximizing customer on time deliveries, maintaining acceptable inventory levels and reducing costs.
The role also supports and leads improvement projects and change management activities within the
value stream. This position interacts regularly with employees, management, senior management, customers and
suppliers. The level of quality and accuracy displayed in the performance of this job will have an impact on the daily
operations of the department and, ultimately, customer.
• Responsible for the management of inventory levels, schedules and availability of selected item, either manufactured
or purchased, to meet production levels.
• Communicate information as required to departments and personnel within the company.
• Works closely with Logistics, Engineering, Purchasing (including incoming inspections), Manufacturing and Business
Unit Mangers.
• 1st level escalation contact for customers.
• Analyze potential past due orders and the reasons/actions required to reduce or eliminate issues.
• Ensure the plan is loaded into SAP properly, accurately and timely fashion, running the MPS so that supplier
schedules can be distributed.
• Responsible for maintaining FG material inventory levels at target and good inventory accuracy.
• Follow-up and expedite materials as needed to meet customer requirements
• Receive EDI's, analyze and then develop plan to meet customer's demands. Build and maintain good relation and
partnership with customer.
• Maintain updated all customer systems (Covisint, DDL, Smart, Supply Power)
• Responsible for keeping good relationship with the customer material planner (where applicable) and provide prompt
responses to customer requests

Qualifications

Qualifications
Bachelor Degree - Supply Chain Management, Logistics Management, Engineering in general, Economics,
International Trade, etc.
Language:
English- Advanced level
German- Desired (Optional)
Experience in a similar role >3 years
Technical Skills:
ERP (SAP). - Advanced (Desired)
Microsoft Office (Excel, PPT, Power BI) - Intermediate
Automation tools (ej. Catalytic) - Basic
Working Knowledge of procurement planning / Leveling of production - Advanced
Soft Skills:
Market / Customer Orientation
Cooperation
Negotiations skills
Interdisciplinary Thinking
Problem Solving
Self-driven