Creative Operations Manager, Amazon Music Design & Creative

Amazon Music; Xico; Presencial; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A leading music streaming service based in Veracruz seeks a Creative Operations Manager to optimize creative workflows and drive impactful programs. The candidate will support the creative team's capacity planning across various projects and maintain documentation processes. Ideal applicants have a background in project management and excellent communication skills. This role offers a chance to contribute significantly to the Amazon Music brand and customer experience.

Formación

• 3+ years of project management experience or a relevant degree.
• Experience managing multiple projects with effective prioritization.
• Excellent English communication skills, both written and verbal.

Responsabilidades

• Support creative team capacity planning across campaigns.
• Help maintain creative brief templates and track production timelines.
• Assist Creative Directors in workflow and budget management.

Conocimientos

Project management

Multitasking

Creative production

Communication skills

Educación

Bachelor's degree or equivalent

Herramientas

Creative desktop design tools

Descripción del empleo

Creative Operations Manager, Amazon Music Design & Creative

Join Amazon Music Design & Creative to drive impactful creative programs that elevate the Amazon Music brand and customer experience.

The role requires building and optimizing end-to-end program management frameworks to streamline creative workflows and unlock efficiencies.

Key Responsibilities

• Support creative team capacity planning across campaigns and creative needs
• Help maintain creative brief templates and intake processes
• Track creative production timelines
• Support Creative Directors in workflow management
• Assist in coordination between internal teams and external partners
• Help track creative production costs and budget
• Support implementation of content development workflows
• Maintain process documentation and knowledge repositories
• Help identify opportunities for workflow improvements
• Follow and promote best practices in creative operations
• Support creative production workflows for marketing campaigns
• Help maintain creative review and approval processes
• Track creative versions and marketing asset iterations
• Assist in creative resource allocation
• Build relationships with creative and marketing partners

Day in the Life

As a central creative operational hub, you will build frameworks, governance structures, and cross-functional collaboration mechanisms required to deliver strategic creative initiatives across livestreaming, growth marketing, and product feature launches.

About the Team

The Creative Operations team is embedded within the Design & Creative Ops organization and focuses on operational excellence across all business verticals within Amazon Music.

The team establishes end-to-end workflows and SOPs for creative collaboration with marketing, product, and partner design teams, and plays a key role in high-level reporting, tracking key performance metrics, and maintaining comprehensive documentation.

Basic Qualifications

• Bachelor's degree or equivalent, or 3+ years of project management experience
• Knowledge of the workflow within a marketing, production, or creative department or company
• Experience managing multiple projects, prioritizing, planning, and managing time
• Excellent English language communication skills, both written and verbal
• 1+ year of experience in creative production, program coordination, or similar role
• Basic knowledge of marketing channels and asset requirements
• Understanding of brand guidelines

Preferred Qualifications

• Experience in multicultural communication
• Familiarity with creative desktop design tools
• Basic knowledge of creative and marketing technology stack

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation during the application and hiring process, please visit .

Company : Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

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