Captiva - Business Consultant

HSBC; Ciudad de México; Presencial; MXN 50,000 - 70,000; Jornada completa

Descripción de la vacante

A leading financial services organization in Ciudad de México is seeking an experienced Captiva - Business Consultant. This role involves leveraging OpenText Captiva to improve document capture and data extraction processes for clients. The ideal candidate should have a strong background in Java and cloud technologies, along with project management skills. The organization values inclusion and offers a competitive leave package, enabling employees to balance their personal and professional lives.

Servicios

Competitive leave package

Professional development opportunities

Formación

• 5+ years of experience in Intelligent Document Capture solutions.
• Strong troubleshooting and project management skills.
• OpenText Captiva certification is required.

Responsabilidades

• Analyze client workflows and document types to improve automation.
• Collaborate with clients to gather requirements.
• Present technical solutions and explain complex concepts clearly.

Conocimientos

OpenText Captiva knowledge

Java/JEE skills

Cloud services knowledge (GCP/AWS)

API development

Database skills (SQL/PostgresSQL)

Containerization (Docker/Kubernetes)

DevOps tools familiarity

Educación

Bachelor's degree in Computer Science or related field

Herramientas

OpenText Captiva

WebSphere Application Server

Tomcat

Descripción del empleo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role Captiva - Business Consultant

Role Purpose

Seeking a highly skilled professional with in-depth knowledge of the OpenText Captiva platform, responsible for providing expert guidance on document capture, data extraction, workflow design, and system optimization, assisting clients in implementing and maximizing the potential of the software to meet their specific business needs; acting as a key consultant to troubleshoot complex issues, train users, and ensure accurate data capture processes within HSBC.

Main Activities

• This role requires the candidate to be able to Analyze client workflows and document types to identify areas for improvement and potential automation through Captiva. The individual filling this role must also be able to collaborate with clients to gather requirements, define project scope, and design optimal capture solutions. Additionally, they should be able to present technical solutions to stakeholders, explaining complex concepts in clear, understandable terms.

Calificaciones - Externas

• A bachelor’s degree in computer science, Information Technology, IT Infrastructure, or similar discipline
• IT experience working in a fast paced, IT development shop.
• Top notch troubleshooting ability
• Demonstrate a current knowledge of latest DevOps tooling and practices.
• Strong Cloud knowledge and understanding with GCP and/or AWS.
• Deep Java/JEE development skills with a familiarity of Spring Framework including.

Spring Boot

• Strong API development skills
• Strong Database skills
• Working experience with WebSphere Application Server, WebLogic, or Tomcat
• Experience in containerization, ideally using Docker / Kubernetes.
• Experience in deploying to both a private and public cloud.
• Experience in automation software tools like Jenkins and Ansible.
• Experience of continuous integration tooling, ideally using Jenkins
• Working knowledge of Linux systems, predominantly RHEL, UNIX / Shell scripting
• Strong communication skills and documentation skills, both technical and non-technical
• Enthusiastic and self-motivated personality with excellent time management skills and a strong sense of initiative
• Ability to work independently and effectively in a high-pressure environment against multiple deadlines.

Technical Skills

• 5+ years of experience in OpenText Intelligent Document Capture (Captiva) solution design, development, and implementation.
• Strong expertise in OCR/ICR technology and intelligent automation.
• Proficiency in .NET, Java/J2EE, SQL/PostgresSQL, and scripting languages.
• Vast knowledge of cloud-based and on-premises architectures.
• Experience with IBM FileNet Document Repository systems.
• Strong API development skills.
• OpenText Captiva certification.

Familiarity with these Software products a plus:

• Datacap
• FileNet P8
• IBM BPM, BAW and DBAi
• Dropbox (CORDIS & CMBCA)
• HPII/IAW (LPP & Funds)
• Funds Transfer
• OCR
• Workflow Automation
• Trade Processing
• AI

Technical must haves:

• Proven experience with OpenText Captiva platform, including advanced knowledge of data extraction techniques, workflow design, and system administration.
• Firm understanding of document management end-to-end to be able to help design and help with process engineering.
• The ability to understand client business needs and translate them into effective Captiva solutions.
• Strong project management skills.
• Experience working in an agile environment using the latest DevOps tools.
• Experience working within a large Global Enterprise IT environment.
• Experience working with 3rd party vendors.

Competencies:

• Teamworking
• English
• Orient result

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Process Mexico Private LTD***