Call Center Bilingual Agent - Telecom

Foundever; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Una empresa de servicios está buscando Agentes de Servicio al Cliente Bilingües en Tultitlán. Se ofrece un salario competitivo de hasta MXN $18,500 mensuales y múltiples beneficios como bonos de productividad, vales de comida y días libres adicionales. Se requieren habilidades avanzadas en inglés, educación secundaria completa y disponibilidad a tiempo completo. Se valora la experiencia en atención al cliente y se ofrecen oportunidades de crecimiento y capacitación continua.

Servicios

Bono de graduación de $5,000

Vales de comida

Bonos de productividad

Capacitación completamente pagada

Oportunidades de crecimiento

Programa de referencias

Acuerdos educativos con descuentos

Formación

• 18 años o más.
• Disponibilidad a tiempo completo de lunes a domingo.
• Experiencia deseable en servicio al cliente, ventas, soporte técnico o cobranzas.
• Residencia a 1 hora y 30 minutos desde el área de trabajo.

Conocimientos

Nivel avanzado/nativo de inglés

Orientación al cliente

Capacidad para resolver problemas

Multitasking

Educación

Educación secundaria completa

Herramientas

Software de oficina

Descripción del empleo

Descripción del trabajo

At SYKES MEXICO, we continue to grow! We are looking for responsible and passionate individuals. We are expanding our team and seeking Bilingual Customer Service Agents to join us, with the opportunity to earn up to MXN $18,500 gross monthly.

HIRING NOW! (Only Mexico City and Metropolitan Area)

We offer:

• Competitive salary ranging from MXN $13,200 to MXN $18,500 gross PER MONTH.
• Opportunity to earn a HIGHER INCOME by working 48 hours per week.
• Bi-weekly payment.
• Productivity bonuses.
• Meal vouchers.
• $5,000 GRADUATION BONUS (in Wireless campaign)
• Additional PAID DAY OFF per year.
• Corporate transportation to specific locations.
• Legal benefits + life insurance.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• 2 days off per week.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, Inbursa Aquarium, among others.

Requirements:

• Completed high school education.
• 18 years old or older.
• Advanced/Native level of English: ability to read, write, and speak English fluently.
• Full-time availability from MONDAY TO SUNDAY, from 7:00 am to 9:00 pm (Your work schedule will be assigned within this timeframe).
• Desirable experience in Customer Service, Sales, Technical Support, and/or collections.
• You should have your residence within 1 hour and 30 minutes or less of the work area (Centrum Park, Tlalnepantla, State of Mexico).
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask).

If you are interested and meet ALL the requirements, apply now to start your 100% remote process!