Business Solution Representative-Vietnam

Viamericas; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A top-ranked money transmitter in Tijuana is seeking a Business Solutions Representative to develop and service clients in the Philippines market. The ideal candidate will be bilingual in Tagalog and Spanish, possess sales expertise, and be capable of multitasking. Responsibilities include client service, generating business plans, and managing agent relationships. A professional growth environment is offered.

Formación

• Fully bilingual in Tagalog and Spanish.
• Must possess a US visa for frequent travel.
• Proficient in prospecting, closing, and negotiating deals.
• Highly organized, detail-oriented, and adaptable.

Responsabilidades

• Provide excellent service to clients.
• Conduct telephone visits and monitor pricing strategies.
• Create business plans and develop new agents.
• Address issues reported by agents.

Conocimientos

Bilingual in Tagalog and Spanish

Sales cycle understanding

Exceptional communication skills

Creative problem solving

Customer service skills

Herramientas

CRM software

MS Word

PowerPoint

Excel

Descripción del empleo

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing, and a variety of other services at thousands of agent locations across the United States and 287,885 locations in 95 countries. Our ultimate goal is to help immigrants succeed and improve their lives by providing high-quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity, and impact.

Position Summary:

The Business Solutions Representative is responsible for developing and servicing a portfolio of clients (Agents) in our Philippines market. This involves telephone visits, generating commercial relationships to negotiate increased shipping volume and profitability for Viamericas.

Responsibilities:

• Provide excellent service and solutions to incoming and outgoing calls
• Conduct and document telephone visits within the assigned territory
• Monitor pricing strategies
• Follow up on inactive agencies
• Create business plans
• Prospect for new business opportunities
• Prepare competition reports
• Support field staff with service and assistance
• Complete installation of new agencies
• Develop new agents
• Maintain and grow transaction volume and profitability within the territory
• Manage and expand the portfolio of agencies
• Address and resolve issues reported by agents and staff
• Maintain absolute availability
• Work effectively as part of a team

Qualifications:

• Fully bilingual in Tagalog and Spanish
• Must possess a US visa, as frequent travel to the US is required
• Understanding of the sales cycle with the ability to close deals
• Proficient in prospecting, closing, following up, and negotiating
• Exceptional verbal and written communication skills with confidence
• Creative problem solver
• Ability to multitask and manage conflicts
• Market analysis skills to identify potential customers
• Strong internet research skills
• Excellent presentation, communication, and interpersonal skills
• Highly organized, detail-oriented, disciplined, and dedicated
• Capable of tracking multiple tasks simultaneously
• Adaptable to fast-paced environments and challenging workloads
• Highly motivated with a strong desire for success
• Ability to plan and achieve goals based on experience and judgment
• Competitive, optimistic, persuasive, and upright attitude
• Customer service skills and proactive problem-solving
• Proficient in CRM software and common programs like PowerPoint, MS Word, Outlook, and Excel
• Goal-oriented and team player
• Professional, courteous, adaptable, and self-motivated, functioning well individually or in a team

Working Conditions:

• General office environment with required availability; frequent domestic and international travel; weekend work may be necessary.

Join industry leaders! We are the fastest-growing company with top-tier products, offering a growth-oriented environment to develop your potential and professional skills.