Business Manager Premium Channel

General Motors of Canada; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive company located in Mexico City is seeking a District Sales Manager. The successful candidate will act as a liaison with dealerships, ensuring sales and service objectives are met while managing customer satisfaction. Key qualifications include a Bachelor's degree in Industrial Engineering or Business, 3+ years of dealer experience, and proficiency in English. The role requires significant travel and offers a hybrid working model, emphasizing a commitment to diversity and inclusion.

Formación

• English language proficiency required.
• Manager or District sales manager experience essential.
• 3+ years of experience with dealers preferred.
• Availability to travel is necessary.

Responsabilidades

• Act as a liaison between GM, dealerships, and IAM stores.
• Facilitate mentoring and consulting to meet sales objectives.
• Track dealership Customer Satisfaction Index (CSI).
• Assist in product launches for marketing coordination.
• Build and manage relationships with dealers.
• Monitor personnel training compliance with GM requirements.
• Assist with inventory management of vehicles and parts.
• Analyze dealer sales and local market competition.
• Increase sales of GM vehicles and parts.
• Assist in customer problem resolution.

Conocimientos

Working under pressure

Dealing with ambiguity

Teamwork

Tolerance to frustration

Educación

Industrial Engineering, Bachelor in Business or related experience

Descripción del empleo

Job Description

Key Requirements

• Industrial Engineering, Bachelor in Business or related experience
• English language proficiency. This role requires communications conducted in English
• Manager or District sales manager experience
• 3+ of experience with dealers
• Availability to travel

Skills

• Working under pressure
• Dealing with ambiguity
• Teamwork
• Tolerance to frustration

Activities

• Act as a liaison between GM, it's dealerships, or IAM stores
• Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
• Build and manage relationships
• Monitor personnel training and ensure compliance with GM requirements/objectives
• Assist with inventory management, including vehicle and or parts ordering and inventory balancing
• Analyze dealer sales, local market, and competition to identify revenue opportunities
• Increase sales of GM vehicles and parts to its customers
• Assist in customer problem resolution
• Performs other related duties as assigned

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

If you need a reasonable accommodation to assist with your employment, please mention it to the recruiter

This position requires the ability to legally operate a motor vehicle on a regular basis. A company Vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.