Bilingual Maintenance Virtual Assistant — Remote (English/Spanish)

Virtuallyincredible; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A virtual assistance company seeks a Maintenance Virtual Assistant in Puebla, Mexico to handle customer support and maintenance requests. The ideal candidate should be fluent in both English and Spanish and possess knowledge of common tenant repairs. Responsibilities include managing repair requests and acting as a virtual receptionist. This role offers a competitive monthly salary between $14,000 and $18,000. A quiet home office environment and reliable internet are essential for remote work.

Formación

• 2 years of customer service experience preferred.
• 2 years of property maintenance experience preferred.

Responsabilidades

• Manage non-emergency and emergency repair requests.
• Provide virtual support for maintenance items.
• Redirect caller types to appropriate departments.
• Answer Main Line and Emergency Repair calls.

Conocimientos

Fluent in spoken and written English

Fluent in spoken and written Spanish

Good American accent

Knowledge of tenant repairs

Descripción del empleo

A virtual assistance company seeks a Maintenance Virtual Assistant in Puebla, Mexico to handle customer support and maintenance requests. The ideal candidate should be fluent in both English and Spanish and possess knowledge of common tenant repairs. Responsibilities include managing repair requests and acting as a virtual receptionist. This role offers a competitive monthly salary between $14,000 and $18,000. A quiet home office environment and reliable internet are essential for remote work.