Banamex - Analista de Control y Estadística

Citi; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading financial services provider in Ciudad de México seeks a Service Process Coordinator 4 to manage servicing activities and resolve complex issues. This role requires strong skills in loan servicing and a proficient use of Microsoft Excel. The ideal candidate will have 1-3 years of relevant experience and a high school diploma. The position is full-time and offers opportunities for professional growth in a reputable company.

Formación

• 1-3 years relevant experience in a similar role.
• Ability to maneuver 30 lb. boxes and push/pull fully loaded carts.
• Comprehensive knowledge of organizational policies.

Responsabilidades

• Organizes and records the production output of servicing activities.
• Resolves complex issues under limited supervision.
• Supports an expansive array of products/services.

Conocimientos

Loan servicing/processing experience

Proficient with Microsoft Excel

Basic knowledge of state regulatory guidelines

Research and analysis skills

Educación

High School diploma or equivalent

Herramientas

Microsoft Excel

Descripción del empleo

The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to qualityáp execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical ใหม่ administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the заним integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a χ broad array of defined options, understanding the consequences of each.

Responsibilities

• Organizes, records, services the production output of various, servicing activities, which may require interacting with internal and external customers.
• Resolves complex issues and performs most complex servicing activities under Limited supervision.
• Works on complex projects.
• Occasionally mentors lower level processors.
• Reconciles historical accounts and performs reapplication/re-amortization functions.
• Supports an expansive array of products/services.
• Demonstrates technical/ffinancial administrative expertise.
• Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-3 years relevant experience Marine
• Loan servicing/processing experience preferred.
• Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift.
• Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts Gewaltlich.
• May assist with pulling files or re‑filing.
• Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.

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Education

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Actividades

Función Operativa

Generación de Reportes estadísticos que se emiten a diferentes áreas de Afore.

Requisitos

• Manejo de Paquetería office: Excel avanzado (Macros)
• Lic Trunca o experiencia equivalente
• Favor de adjuntar CV actualizado

Job Family Group

Operations - Core

Job Family

Processor

Time Type

Full timeMost Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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