Account Manager

Phillips Medisize; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading medical device company is seeking an Account Manager to support their team with a focus on Mexico-based accounts. The role involves building relationships with key customers and collaborating with internal teams to enhance customer management processes. This remote-eligible position requires strong account management skills and the ability to negotiate and oversee commercial strategies. Preferred candidates will have significant experience and a Bachelor's degree in a relevant field.

Formación

• 3+ years of customer account management experience or 5+ years of account management experience.
• Experience working cross-functionally to support customer needs.
• Ability to manage time, set clear priorities, and deliver strong results.

Responsabilidades

• Function as the point of contact for commercial customers, lead customer relationships.
• Develop and implement account plans with SCBU leaders.
• Manage commercial pricing strategies and compliance.
• Conduct regular business account reviews with customers.
• Oversee engagement in negotiations and contract renewals.

Conocimientos

Customer account management

Cross-functional collaboration

Time management

Negotiation skills

Excellent communication

Educación

Bachelor's degree

Descripción del empleo

Your Job

Phillips Medisize is seeking an Account Manager to support our team. The role will support the 4 Specialty Commercial facilities in North America with a focus on Mexico based accounts. This individual is responsible for building and maintaining long‑term relationships with key specialty commercial customers. The account manager will collaborate with internal teams to enhance the customer relationship management process.

This role is remote eligible with preference to be located near our Queretaro (Mexico) facility. Other locations may be considered for the right candidate.

Our Team

Phillips Medisize, a Molex Company, is an end‑to‑end provider of innovation, development, and manufacturing solutions to the pharmaceutical, diagnostics, medical device and specialty commercial industries. This role is within the Specialty Commercial Business Unit (SCBU) and focuses on the consumer and automotive markets.

What You Will Do

• Function as the point of contact for commercial customers, lead the customer relationship, and build long‑term partnerships through active customer engagement
• Develop and implement account plans with SCBU leaders to ensure alignment with business and customer goals
• Collaborate with cross‑functional teams to enhance customer service and delivery, manage project scope, and propose additional services as needed
• Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals
• Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement
• Partner with business development managers on new business opportunities by supporting proposal generation and managing agreements to meet both customer needs and organizational goals

Who You Are (Basic Qualifications)

• Bachelor's degree and 3+ years of customer account management experience OR 5+ years of account management experience
• Experience working cross‑functionally in an organization to support customer needs delivering value‑driven and successful outcomes
• Experience managing time, setting clear priorities, and consistently delivering strong results in a fast‑paced environment

What Will Put You Ahead

• Knowledge of product development, contract manufacturing and associated processes
• Experience navigating customer relationships and proven ability to handle difficult conversations
• Track record in development, implementation, and achievement of customer account plans
• Capability to manage commercial contract and pricing negotiations
• Strong business acumen with the ability to make decisions that drive financial and operational performance
• Excellent communication and interpersonal skills with the ability to build rapport and influence at all levels

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

Phillips Medisize, a Molex company, collaborates with industry leaders to design and manufacture drug delivery systems, medical devices and diagnostic tools that save and improve the quality of life for millions of patients annually. With our dedicated team of 6,000+ employees in 29 locations around the world, we share our customers' mindset that every product is critical to a healthcare provider and their patients somewhere in the world. Molex is a multi-sector global electronics brand owned by Koch, Inc., one of the world's largest privately held companies. Discover your potential to make a difference.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.