ABA Intake Coordinator - Mexico | Remote

OpsArmy; Cuernavaca; A distancia; MXN 550,000 - 826,000; Jornada completa

Descripción de la vacante

A leading healthcare provider based in Mexico is seeking an ABA Intake Coordinator to manage the intake process for families seeking Applied Behavioral Analysis therapy. The role involves screening inquiries, gathering necessary information, and ensuring seamless transitions into care. The ideal candidate will have prior ABA therapy experience and strong communication skills. This is a full-time remote position that may require flexible hours.

Formación

• Prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care required.
• At least 2 years of experience in patient intake, healthcare operations, or customer service.
• Proficiency in Salesforce or similar CRM systems.

Responsabilidades

• Conduct intake screenings and contact new inquiries promptly.
• Collect required information and assess eligibility.
• Provide compassionate communication to families.
• Accurately record intake data in the CRM.
• Convert qualified leads and close unresponsive cases.

Conocimientos

Experience in ABA therapy

Excellent English communication skills

Strong empathy and professionalism

Detail-oriented and organized

Educación

Bachelor's degree or equivalent work experience

Herramientas

Salesforce

Descripción del empleo

ABA Intake Coordinator (ABA Therapy for Autism Care / Behavioral)

Full‑time | Remote

About the Role

The ABA Intake Coordinator is the first point of contact for families seeking Applied Behavioral Analysis (ABA) therapy for Autism care. This role ensures a warm, professional, and efficient intake experience by conducting screenings, gathering information, and coordinating with internal teams to transition families smoothly into the care process.

Apply here: https://operationsarmy.com/application

Key Responsibilities

• Contact new inquiries promptly and conduct intake screenings.
• Collect required information and assess eligibility.
• Provide compassionate, supportive communication to families.
• Accurately record intake data in Salesforce (or similar CRM).
• Convert qualified leads and close out ineligible or unresponsive cases.
• Re‑engage paused or unresponsive families to improve conversions.
• Provide after‑hours or weekend coverage as needed.
• Follow standard procedures, scripts, and quality guidelines.
• Coordinate with intake, clinical, and RCM teams for seamless transitions.
• Participate in ongoing training and improvement initiatives.

Qualifications

• Prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care required.
• Bachelor's degree or equivalent work experience preferred.
• At least 2 years of experience in patient intake, healthcare operations, or customer service.
• Proficiency in Salesforce or similar CRM systems.
• Excellent English communication skills (verbal and written).
• Strong empathy, professionalism, and phone presence.
• Detail‑oriented, organized, and data‑accurate.
• Flexible to work evenings or weekends as needed.

Apply here: https://operationsarmy.com/application