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Customer Support Specialist
Job summary
A leading digital entertainment company seeks a Customer Support Specialist fluent in German and proficient in English for on-site support in Sofia. You will provide non-voice support via chat and email, assisting customers with their inquiries. Ideal candidates are tech-savvy and customer-focused, ready to thrive in a fast-paced, multicultural environment. Competitive salary, paid training, and attractive bonuses are provided.
Benefits
Qualifications
- Fluent in German (C2/native) and proficient in English (B2+).
- Experience in customer support roles preferred.
- Ability to work in a fast-paced environment.
Responsibilities
- Provide non-voice customer support via chat and email.
- Assist customers with inquiries related to a digital entertainment platform.
- Collaborate with a multicultural team.
Skills
About the job: Join a top international team supporting a leading digital entertainment platform! We’re looking for fluent German speakers to handle non‑voice customer support (chat & email) in Sofia.
Location: On‑site in Sofia, Bulgaria
Languages: German (C2/native) + English (B2+)
Shifts: Morning, Late, or Night (transport & bonuses for late hours)
Type: Full‑time (Part‑time options available)
What’s in it for you:
- Competitive salary package with attractive bonuses
- Paid training + 1 week of nesting
- Work with a multicultural, fast‑growing team
Perfect for tech‑savvy, customer‑focused professionals ready to grow their career!
Apply now and make an impact in the world of online entertainment!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.