Customer Support Specialist (German & English) in Sofia, Bulgaria

Velenosi & Meredith Consulting; Bolzano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading digital entertainment company seeks a Customer Support Specialist fluent in German and proficient in English for on-site support in Sofia. You will provide non-voice support via chat and email, assisting customers with their inquiries. Ideal candidates are tech-savvy and customer-focused, ready to thrive in a fast-paced, multicultural environment. Competitive salary, paid training, and attractive bonuses are provided.

Servizi

Competitive salary package with attractive bonuses

Paid training

Work in a multicultural team

Competenze

• Fluent in German (C2/native) and proficient in English (B2+).
• Experience in customer support roles preferred.
• Ability to work in a fast-paced environment.

Mansioni

• Provide non-voice customer support via chat and email.
• Assist customers with inquiries related to a digital entertainment platform.
• Collaborate with a multicultural team.

Conoscenze

Fluent in German (C2/native)

Proficient in English (B2+)

Customer service orientation

Tech-savvy

Descrizione del lavoro

Customer Support Specialist (German & English) in Sofia, Bulgaria

About the job: Join a top international team supporting a leading digital entertainment platform! We’re looking for fluent German speakers to handle non‑voice customer support (chat & email) in Sofia.

Location: On‑site in Sofia, Bulgaria

Languages: German (C2/native) + English (B2+)

Shifts: Morning, Late, or Night (transport & bonuses for late hours)

Type: Full‑time (Part‑time options available)

What’s in it for you:

• Competitive salary package with attractive bonuses
• Paid training + 1 week of nesting
• Work with a multicultural, fast‑growing team

Perfect for tech‑savvy, customer‑focused professionals ready to grow their career!

Apply now and make an impact in the world of online entertainment!