Sales Assistant jobs in Italy
ADDETTO/A VENDITE RINASCIMENTO PONTECAGNANO
Rinascimento
Connect with headhunters to apply for similar jobsSALES SPECIALIST (AGENTE MONOMANDATARIO)
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Addetto/a Vendita Full Time _ Premium Brand
Gi Group S.p.A
After Sales Business Manager
Job summary
An established industry player in the food and beverage sector is seeking an After Sales Business Manager to enhance customer satisfaction and drive business growth. This role involves proactive communication with clients, conducting audits, and promoting new products. The ideal candidate will possess a technical background and proven experience in customer service management. You will work closely with sales and marketing teams to align strategies and ensure business targets are met. If you are a strategic thinker with strong leadership skills, this opportunity offers a chance to make a significant impact in a dynamic environment.
Qualifications
- Experience in customer service management and business development.
- Strong analytical and strategic thinking skills are essential.
Responsibilities
- Proactively communicate with customers to resolve issues.
- Conduct customer audits and define maintenance contracts.
Skills
Education
Tools
Our client is a leading company specialized in the construction of filling and closing lines and processing plants for the food and beverage industry.
We are seeking a talented After Sales Business Manager who will report to the Aftermarket Manager. The role is based at the company's headquarters in Parma, with frequent travel and business trips.
- Undertake proactive communication with customers to anticipate and resolve issues.
- Conduct regular customer audits and visits; define maintenance contracts, proactively identifying and addressing potential problems.
- Engage in preventative maintenance and upgrades.
- Promote new products or services, providing customers with the necessary information to make informed purchasing decisions.
- Pursue high levels of customer satisfaction, prevent churn, build stronger relationships, and retain customers.
- Ensure achievement of business targets (invoicing and margins) for the Aftermarket Division (service, spare parts, retrofits).
- Identify and pursue new business opportunities to expand the company's client base.
- Develop partnerships and strategic alliances to enhance service offerings.
- Collaborate with sales and marketing teams to align customer service initiatives with business growth objectives.
- Diploma or Bachelor's degree in a technical subject (mechanics, automation, etc.).
- Proven experience in customer service management and business development.
- Strong analytical and strategic thinking skills.
- Excellent communication and negotiation abilities.
- Leadership experience with a track record of driving team performance.
- Proficiency in CRM software and customer engagement tools is a plus.
- Ability to identify trends, customer needs, and market opportunities.
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Wyser (Aut. Min. del 15/04/2014 Prot. N: 39/4903)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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