Project Manager à Italie

We are looking for a talented Business & Strategy Project Manager within our Experience practice in Dentsu Creative.

Job Description:

This role is about more than just managing projects—it’s about partnering with clients to drive strategic business transformation. By designing and implementing digital initiatives, you’ll play a key role in reshaping businesses while making a real, positive impact on people's lives. To succeed, you’ll need strong project and account management expertise, the ability to build and maintain long-term client relationships, and a strategic mindset to identify new business opportunities while positioning the agency as a trusted partner.

You’ll serve as the bridge between clients, internal teams, and business stakeholders, ensuring seamless execution of digital initiatives while driving growth and innovation.

Key Responsibilities :

• Define and execute digital transformation strategies, optimizing processes and enhancing customer experiences.
• Lead organizational change management, helping businesses adopt digital tools and workflows.
• Act as a strategic advisor, aligning digital solutions with client business goals.
• Develop and nurture long-term client relationships, driving satisfaction and business growth.
• Gain a deep understanding of clients' businesses, processes, and challenges to ensure project success.
• Oversee end-to-end digital transformation projects, ensuring on-time, high-quality delivery.
• Define project scope, objectives, timelines, and resource allocation, managing risks and dependencies.
• Lead cross-functional teams to execute digital initiatives efficiently.
• Leverage strong organizational skills to manage client relationships and consulting engagements.
• Prepare and present research findings, workshop summaries, and strategic recommendations to clients.
• Apply design thinking, sprint-based strategy, planning, and prototyping best practices.
• Research trends and innovations to validate strategic hypotheses.
• Stay ahead of industry trends in AI, automation, customer experience, and data-driven marketing.
• Ensure quality control, reviewing deliverables before client presentations.
• Foster a positive and collaborative team culture, ensuring alignment with the company’s vision and values.
• Identify and develop new business opportunities within existing accounts and beyond.
• Collaborate with sales and leadership teams to craft compelling pitches and proposals.

Requirements:

• 5-6 years of experience in Experience Design, Strategy, and Digital Transformation.
• Strong problem-solving skills and attention to detail.
• A growth mindset, with a passion for continuous learning and innovation.
• Hands-on experience in user research and usability testing techniques.
• Deep knowledge of service design and design thinking principles.
• Experience working with lean methodology.
• Strong ability to collaborate with Project Managers, Designers, Art Directors, and Developers.
• Data-driven decision-making approach.
• Strategic thinking with the ability to develop and implement a Design Strategy.
• Proven ability to build strong client relationships and expand project scope.
• Exceptional communication, storytelling, and presentation skills to articulate design decisions effectively.
• Proficiency in spoken and written English.

What we offer:

• A dynamic and stimulating work environment with opportunities for professional growth.
• Opportunities to work with high-profile clients and on innovative projects.
• Continuous training and skill development.

If you believe you match these skills, please apply! We look forward to meeting you!

#LI-DNI

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