Job Description
***Please submit your resume in English***
Midea Group is a Fortune 500 company with robust business growth across multiple sectors, and it is the world’s No.1 air treatment brand by production volume. The company generates $53 billion in annual revenue, employs 165,000 people across 195 countries, and maintains an intense focus on innovation.
We are searching for a Technical Support Engineer to join our Industrial Technologies Europe team in a remote capacity, with the option to work from our Pordenone, Italy office if preferred.
Responsibilities
- Stay current with product launches or transitions to maintain up-to-date sales engagement programs, including both product and service-related support.
- Develop new business opportunities with major Light Commercial Refrigerator and Freezer Agents, OBMs, and OEMs, and establish customer rapport with products and services.
- Collaborate with all facets of the customer’s organization, including engineering, purchasing/sourcing, operations, product management, and quality representatives.
- Provide customer information through presentations covering new products, project schedules, quality performance, and technical training.
- Document market and customer findings and communicate the information back to the organization.
- Support marketing efforts to evaluate market segment trends, monitor government regulatory activities, and solicit customer feedback.
- Support team members and peers to achieve KPIs.
- Participate in regional and international trade shows and support all product and business promotional activities.
Qualifications
- Bachelor’s degree in business, engineering, or a related field.
- 5-10 years of experience in Sales and Marketing or R&D department.
- Familiarity with Light Commercial reciprocating compressor products.
- Knowledge of compressor applications and regulations for Light Commercial markets.
- Excellent communication skills in English and at least one European language.
- Highly motivated, self-sufficient, and capable of managing multiple projects.
- Willingness to travel domestically frequently, with occasional international and weekend travel.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Teams).
- Experience with major Light Commercial Agents, OBMs, and OEMs is beneficial.
- Knowledge of Chinese language is a plus but not required.
Midea Corp is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected characteristics.