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Italian Customer Support Agent - Remote Portugal - Relocation
Descrizione del lavoro
A leading consulting agency is seeking an Italian-speaking Customer Support Agent for remote work with relocation support to Portugal. The role involves supporting customers via phone, email, and chat, ensuring exceptional service quality, and promoting tech products. Strong communication and problem-solving skills are required. A bonus and health insurance are included after 6 months.
Servizi
Competenze
- Fluent in Italian.
- Customer-focused and willing to work rotational shifts.
- Ability to manage customer orders and inquiries.
Mansioni
- Support customers via phone, email, and chat.
- Handle post-sales topics including deliveries and refunds.
- Promote tech products and achieve sales goals.
- Ensure exceptional service quality.
Conoscenze
Strumenti
Job Openings Italian Customer Support Agent - Remote Portugal - Relocation
Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)
Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May
We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.
About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:
- Support customers via phone, email, and chat
- Handle post-sales topics: deliveries, refunds, and warranties
- Promote tech products and achieve sales goals
- Ensure exceptional service quality and customer satisfaction
- Manage orders using CRM tools
Who Were Looking For
- Tech-savvy and customer-focused
- Strong communication and problem-solving skills
- Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off
Whats on Offer
- Remote position with relocation support (flight + accommodation)
- Bonus: up to 225/month
- Health insurance from Day 1 (free after 6 months)
- Paid training and career development
This is a priority project with limited availability.
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.