Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi & Meredith Consulting; Bari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading consulting agency is seeking an Italian-speaking Customer Support Agent for remote work with relocation support to Portugal. The role involves supporting customers via phone, email, and chat, ensuring exceptional service quality, and promoting tech products. Strong communication and problem-solving skills are required. A bonus and health insurance are included after 6 months.

Servizi

Relocation package (flight + accommodation)

Bonus up to €225/month

Health insurance from Day 1

Paid training and career development

Competenze

• Fluent in Italian.
• Customer-focused and willing to work rotational shifts.
• Ability to manage customer orders and inquiries.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics including deliveries and refunds.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality.

Conoscenze

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

Italian Customer Support Agent - Remote Portugal - Relocation

Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the job Italian Customer Support Agent - Remote Portugal - Relocation

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who Were Looking For

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.