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Customer Experts - Italian Speaking - Remote in Greece
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Customer Experts - Italian Speaking - Remote in Greece
Job summary
A recruitment agency is seeking a Customer Support Specialist to work remotely. The ideal candidate will communicate with customers in Italian and English, ensuring high satisfaction. Exceptional problem-solving skills and the ability to multitask are essential. The role includes comprehensive relocation support to Greece. Attractive salary and benefits are offered.
Benefits
Qualifications
- Fluency in Italian is mandatory.
- Strong communication skills in English are required.
- Exceptional problem-solving abilities are necessary.
Responsibilities
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure timely closure.
- Maintain high customer satisfaction representing a major brand.
Skills
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Italian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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