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JUST ONE
Sales Support Specialist Italian Speaker
Job summary
A leading technology firm seeks an experienced Sales Support Specialist fluent in Italian and English to support customers with enquiries and product information remotely. Candidates will manage customer interactions through various channels and must have experience in customer service. The position offers a competitive salary and performance bonuses, along with relocation support for eligible candidates.
Benefits
Qualifications
- Fluent in Italian and English (spoken and written).
- Experience in customer service or sales support preferred.
- Tech-savvy and comfortable with troubleshooting digital tools.
Responsibilities
- Support customers with sales-related inquiries and product information.
- Communicate across multiple channels: phone, email, chat, and social media.
- Log and manage customer interactions with attention to detail.
Skills
Job Title: Sales Support Specialist Italian Speaker
Department: Sales
Company: Leading Technology Company
Location: Remote (within Portugal)
Start Date: 5th June 2025
Contract Type: CDD 6 months (with possibility of renewal)
Work Model: Fully Remote (Relocation support available within Portugal)
Shifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)
Days Off: Sunday + 1 rotational day off per week
Base Salary: 1,024 per 14 months
- Performance Bonus: 225 per 12 months
- Position Bonus (Braga only): 20 per 12 months
- Meal Allowance: 7.23 per working day
- Transport Allowance: 20 per month
- Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months
- Relocation Support: Provided for eligible candidates relocating within Portugal
As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.
- Support customers with sales-related inquiries, product information, and troubleshooting
- Communicate across multiple channels: phone, email, chat, and social media
- Tailor communication to reflect brand tone and customer needs
- Handle escalations with empathy and a customer-first mindset
- Log and manage all customer interactions with attention to detail
- Fluent in Italian and English (spoken and written)
- Experience in customer service or sales support (preferred)
- Tech-savvy and comfortable with troubleshooting digital tools
- Skilled in communication and multitasking
- Resilient and calm under pressure, with a proactive attitude
Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking team. Apply now and grow your career with us!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.