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Italian-Speaking Customer Expert – Premium Support
Descrizione del lavoro
A leading recruitment agency is seeking a Customer Service Specialist in Parma, Italy. The role involves delivering exceptional support, handling customer feedback, and working with internal teams to ensure satisfaction. Candidates should have excellent Italian and good English skills, along with experience in premium customer service. The position offers relocation support to Greece, competitive salary, and professional development opportunities.
Servizi
Competenze
- Previous experience in customer service ideally in a premium or luxury brand.
- Familiarity with CRM systems is a plus.
Mansioni
- Deliver exceptional customer service.
- Perform troubleshooting.
- Call collect and analyze customer feedback.
- Manage customers and support them with a premium experience.
- Collaborate with internal teams to resolve cases quickly and efficiently.
Conoscenze
Formazione
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.