Jobs in Bologna, Italy

Elevate your career with Patrique Mercier Recruitment JP as an Italian Customer Service Agent and enjoy the adventure of relocating to Greece with a fully paid relocation package! This exciting role invites you to be a vital part of our customer service team, where you will provide exceptional support to Italian-speaking clients. You will handle customer inquiries, resolve issues, and ensure a high standard of service. If you have a passion for helping others and are eager to explore a new culture while building your career, we would love to have you on board!

• Deliver excellent customer service to Italian-speaking customers through phone, email, and chat.
• Address customer inquiries and provide effective solutions to enhance their satisfaction.
• Maintain thorough knowledge of our products and services to assist customers accurately.
• Document all customer interactions clearly in the CRM system.
• Collaborate with team members to improve service delivery and customer experiences.
• Participate in training programs to enhance your product knowledge and service skills.
• Provide insights and feedback to develop customer service practices further.

• Fluency in Italian and English, both written and spoken.
• Excellent communication skills with a strong focus on customer satisfaction.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Previous customer service experience is beneficial but not required.
• Friendly, proactive, and adaptable with great interpersonal skills.
• Willingness to relocate to Greece and embrace a new lifestyle.
• A real passion for helping customers and addressing their needs.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )