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Travel Advisor – Barcelona
Descrizione del lavoro
A travel industry firm is looking for Danish speakers for a customer support role in a hybrid model, based in Barcelona. The position requires fluent Danish and advanced English, with a focus on supporting travelers and accommodation partners. No prior experience is required! The company offers private health insurance after permanent hiring, 27 paid vacation days, and career development opportunities, making it an appealing option for dynamic individuals seeking growth in an international environment.
Servizi
Competenze
- Fluent in Danish and advanced English.
- Strong communication and problem-solving skills.
- Customer-oriented and solution-focused mindset.
Mansioni
- Support travelers and accommodation partners via phone and email.
- Handle inquiries related to bookings, payments, and technical matters.
- Ensure clear and accurate communication with customers.
Conoscenze
This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.
Location: Barcelona (Hybrid)
Salary: 22249 gross / year
Contract: 38.5h / week 2 days off
Working hours: Rotational shifts between 09 : 0020 : 00
Hybrid working model
One month of accommodation for candidates relocating from abroad
27 paid vacation days per year
Three weeks of paid training and ongoing coaching
Private health insurance after permanent contract
International and multicultural working environment
Long-term career development opportunities
Support travelers and accommodation partners via phone and email
Handle inquiries related to bookings payments services and basic technical matters
Ensure clear and accurate communication with customers
Follow established processes and quality standards
Fluency in Danish and advanced English
No experience needed!
Strong communication and problem-solving skills
Comfortable working with CRM tools and Office 365
Customer-oriented and solution-focused mindset
Previous customer service experience is an advantage
- Applications will be reviewed on an ongoing basis.
- Channel Marketing
- Accounting Tally
- CSS
- Corporate Risk Management
- Hibernate
- Brokerage
Employment Type: Full Time
Experience: years
Vacancy: 1
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