Travel Advisor – Barcelona

FH Collective Academy; Torino; Ibrido; EUR 23.000; Tempo pieno

Descrizione del lavoro

A travel industry firm is looking for Danish speakers for a customer support role in a hybrid model, based in Barcelona. The position requires fluent Danish and advanced English, with a focus on supporting travelers and accommodation partners. No prior experience is required! The company offers private health insurance after permanent hiring, 27 paid vacation days, and career development opportunities, making it an appealing option for dynamic individuals seeking growth in an international environment.

Servizi

Private health insurance after permanent contract

One month of accommodation for relocating candidates

27 paid vacation days

Three weeks of paid training and ongoing coaching

Competenze

• Fluent in Danish and advanced English.
• Strong communication and problem-solving skills.
• Customer-oriented and solution-focused mindset.

Mansioni

• Support travelers and accommodation partners via phone and email.
• Handle inquiries related to bookings, payments, and technical matters.
• Ensure clear and accurate communication with customers.

Conoscenze

Fluency in Danish

Strong communication skills

Problem-solving skills

Comfortable working with CRM tools

Proficient in Office 365

Descrizione del lavoro

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.

Location: Barcelona (Hybrid)

Salary: 22249 gross / year

Contract: 38.5h / week 2 days off

Working hours: Rotational shifts between 09 : 0020 : 00

Working Conditions

Hybrid working model

One month of accommodation for candidates relocating from abroad

27 paid vacation days per year

Three weeks of paid training and ongoing coaching

Private health insurance after permanent contract

International and multicultural working environment

Long-term career development opportunities

Your role

Support travelers and accommodation partners via phone and email

Handle inquiries related to bookings payments services and basic technical matters

Ensure clear and accurate communication with customers

Follow established processes and quality standards

What were looking for

Fluency in Danish and advanced English

No experience needed!

Strong communication and problem-solving skills

Comfortable working with CRM tools and Office 365

Customer-oriented and solution-focused mindset

Previous customer service experience is an advantage

• Applications will be reviewed on an ongoing basis.

Key Skills

• Channel Marketing
• Accounting Tally
• CSS
• Corporate Risk Management
• Hibernate
• Brokerage

Employment Type: Full Time

Experience: years

Vacancy: 1