Direttore Generale jobs in Italy

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The Food & Beverage Director oversees the planning, execution and delivery of the entire Food & Beverage operation cycle onboard. The Food & Beverage Director oversees Food & Beverage NPS, OBR, and eNPS while ensuring sanitation standards are met. He manages high-volume culinary and beverage operations across all outlets, delivering a high-quality experience to guests and crew.

• You’re delighted to be a role model leading the team with enthusiasm. You are inspiring a diverse team, optimizing resources, and fostering a collaborative work environment.
• You thrive in a fast-paced environment and collaborate effectively with other departments.

• You oversee all Food and Beverage outlets for Guests and Crew, ensuring proper setup and personnel grooming per company guidelines and product branding, while keeping the Hotel Director informed
• You oversee maintenance and repair activities within the F&B department, ensuring timely resolution and promptly notifying the Hotel Director or General Manager once issues are resolved
• You oversee the entire Food and Beverage operations cycle, from ordering and loading to storing, preparing, and delivering products. You also manage inventory, storage, and maintenance of all related equipment and supplies
• You will ensure proper implementation and ongoing compliance of Food and Beverage processes through regular audits of all outlets in line with Company procedures
• You collaborate with corporates to effectively implement the Performance Management process, ensuring objective and fair evaluations for all Supervisors and Managers.
• You are responsible for effectively managing on-board Food and Beverage revenues, achieving all related targets maximizing NPS and ensuring cost efficiency within company-set targets

• You efficiently organize the team, equitably planning duties and assigning responsibilities with clear objectives
• You facilitate training and development opportunities to foster team members' growth
• You drive the F&B team performance by setting clear objectives and ensuring exceptional service delivery to both internal and external guests, while taking ownership of operational issues.
• You collaborate closely with corporate offices and the onboard team to continuously enhance product delivery.

• You provide an excellent service ensuring full compliance with HACCP and USPH standards.
• Your team operates in full adherence to occupational safety standards and regulations

• You master English and Italian at C1 level and a third language at B2 level
• You have 5 / 7 years of experience in F&B Management in multi-outlet in at least 4 chains and / or cruise vessels and a BS in Hospitality
• You have prior experience in business administration related to food cost and budgeting
• You master management-level knowledge of USPH and HACCP standard

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Contract type : fixed-term, full-time

Application deadline : 01 / 03 / 2026

Time required to submit the application : approximately 3 minutes

CV Format : PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail / contact of the recruiting team : (Not for submitting applications) getonboard@costa.it

Further information : visit our dedicated section Shipside FAQs - Costa Crociere Careers

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