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Luxury Front Office Manager — Elevate Guest Experience
Résumé du poste
A luxury hotel chain is seeking a Front Office Manager in Portofino, Italy. Responsibilities include overseeing front desk operations, ensuring excellent guest experiences, and managing staff. The ideal candidate has at least 3 years of experience in luxury hospitality, strong leadership abilities, and fluency in Italian and English. A Bachelor's degree in Hospitality Management is preferred. Competitive compensation and benefits are provided.
Prestations
Qualifications
- At least 3 years of previous experience in the same role of an extra luxury brand.
- Strong leadership skills to motivate teams.
- Ability to work flexibly under pressure in a fast-paced environment.
Responsabilités
- Supervise front office team members for excellent service.
- Handle guest complaints efficiently while maintaining service standards.
- Oversee front desk functions including check-in/check-out.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.