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Job purpose
The Bartender is responsible for providing exceptional beverage service to members and guests at the exclusive member club. They create and serve a variety of cocktails, wines, and other beverages, ensuring a memorable and enjoyable experience for patrons.
Main Activities and Responsibilities:
- Greet patrons warmly upon arrival, engage in conversation, and assist with drink selections.
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wines, beers, and specialty drinks, following standardized recipes and presentation guidelines.
- Maintain cleanliness and organization of the bar area, including bar tops, equipment, and glassware.
- Monitor inventory levels of liquor, mixers, garnishes, and other supplies, and restock as needed to ensure availability during service.
- Handle cash transactions, process payments accurately, and maintain proper cash handling procedures.
- Interact with patrons in a friendly and professional manner, providing recommendations, answering questions, and addressing any concerns or complaints.
- Follow health, safety, and sanitation guidelines at all times, including proper handling and storage of food and beverage items.
- Collaborate with other staff members, including bar backs, waitstaff, and runners, to ensure smooth and efficient service.
- Maintain knowledge of current cocktail trends, new products, and industry developments to enhance the club's beverage offerings.
- Assist in planning and executing special events, promotions, and tastings to showcase the club's beverage program and attract new members.
- Manage other activities related to or resulting from the above points.
Key Competencies:
Required Education and Experience:
- High school diploma or equivalent required; additional education or certification in bartending or mixology preferred.
- Previous experience (2-3 years) as a bartender in a high-end restaurant, hotel, or private club setting preferred.
- Knowledge of one or more foreign languages (minimum Italian and English).
General Knowledge and Technical Skills:
- Strong knowledge of cocktail recipes, mixology techniques, and beverage service standards.
- Familiarity with bar equipment, including shakers, strainers, jiggers, and glassware.
- Proficiency in POS systems and cash handling procedures.
Personal and Interpersonal Skills:
- Excellent customer service skills, with a friendly and outgoing personality.
- Strong communication skills, with the ability to engage patrons and build rapport.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and a commitment to maintaining high standards of quality and presentation.
- Professional demeanor and appearance, with a positive attitude and a passion for hospitality.
We offer a competitive salary based on experience and qualifications, along with comprehensive benefits including health insurance, retirement plan, and paid time off. Join our vibrant team at The Wilde Club if you are passionate about delivering exceptional service. We look forward to your application!