Retail Account Manager

Amazon; Trento; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading multinational corporation seeks a Partnerships expert to maximize vendor success through collaboration and strategic guidance. This role focuses on optimizing operations, building lasting relationships, and fostering an inclusive culture. Candidates should be fluent in English and possess a bachelor's degree. This position offers comprehensive benefits and encourages personal development.

Servizi

Comprehensive benefits package

Flexible working hours

Global learning library access

Career development opportunities

Competenze

• Fluent English at minimum C1 level required; additional EU languages valuable.
• Track record of achieving consensus-based solutions.
• Experience fostering constructive partnerships across differences.

Mansioni

• Guide a diverse portfolio of vendors through consultations.
• Partner with vendors to optimize operations and sales.
• Conduct analyses to streamline processes and operations.

Conoscenze

Fluent English (C1)

Relationship building

Problem-solving

Analytical Skills

Collaboration

Communication

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Overview

Job ID : | Amazon / Slovakia / s.r.o.

Are you looking to make an impact on a global scale while advancing your career through continual learning and collaboration?

As part of our diverse and multilingual Retail Partnerships team, you'll help build sustainable success for our valued vendors and empower them to reach more customers worldwide.

Based in our modern office with flexible remote options, your day-to-day involves connecting one-on-one with vendors through empathetic dialogue. You'll provide strategic guidance and education to help optimize their performance through consultancy, process improvements and self-service solutions.

This hands-on role is an opportunity to become an expert in your field, while developing meaningful long-term relationships with your business partners. You'll also partner cross-functionally to streamline systems, automate workflows and drive innovation benefiting both our customers and vendors.

Your performance and career growth will be measured holistically based on positive outcomes as well as your contributions to projects, mentoring colleagues and championing inclusive initiatives.

Does this opportunity to continuously learn while making a difference through collaboration excite you? We'd love to discuss how your unique experiences and perspective can help build the future of commerce.

We offer a comprehensive benefits package to support you personally and professionally :

• We foster a respectful, flexible and inclusive environment for every teammate, with equal opportunities for professional growth.
• We provide access to a global learning library (self-learning, instruct-led classroom, virtual webinars) and a dedicated mentorship program to continuously learn and develop new skills.
• We provide an extensive onboarding program and continuous learning sessions, from retail knowledge to business and negotiation skills, to set Account Managers for success.
• We offer the opportunity to practice and improve language skills with the possibility of language course sponsorship, based on the business needs.
• We are a 'promote from within' company and firmly believe in career development and progression. 50% of our opportunities are filled by internal candidates and 70% of internal transfers from our team join international teams outside Slovakia.
• Career growth opportunities within the department include Category Manager, Program Manager, Project Manager, Team Manager, Business Analyst
• We work Mon - Fri and offer flexible hours allowing you to come earlier or finish later; helping to improve the work-life balance.
• We work with multinational cross-functional teams providing international experience and opportunity to travel to other Amazon EU locations
• We hold ~25 sporting and social events that all employees can get involved in; from movie nights and online quizzes to hiking day trips and summer celebrations.
• We work in a modern and friendly workspace with games floor, stand-up desks, chill-out areas, massage room, brainstorming corners.
• We promote Sustainability in the community with site and community events toward our global Climate pledge.

We are committed to an equitable and supportive culture where all identities can thrive. Our inclusive benefits aim to nourish the whole person so you can bring your authentic self to fulfilling work. Base pay for this position starts from EUR 1850 gross per month and salary totals depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Key job responsibilities

As a Partnerships expert, key aspects of your role will include :

• Relationship Building: Providing guidance to a diverse portfolio of vendors through empathetic dialogue and mutually beneficial consultations.
• Strategic Advisory: Partnering with vendors to optimize operations, visibility and sales through identifying collaborative solutions leveraging internal resources.
• Continuous Improvement: Conducting analyses to remove barriers, streamline processes and automate workflows through cross-functional cooperation.
• Innovation: Displaying initiative, flexibility and creative problem-solving to develop innovative programs balancing business and human needs.
• Professional Development: Strengthening abilities like critical thinking, consensus-building and inclusive leadership to support the team's mission.
• Community Engagement: Fostering constructive relationships through transparent communication, mentoring, training and partnership-focused projects.
• Process Optimization: Managing projects, reporting and escalations to continuously enhance operations through a solutions-oriented mindset.

We focus on contributing unique strengths and skills, not just individual tasks. How would you apply your diverse experiences to empower partnerships through collaboration?

About the team

Our diverse team is committed to creating a positive, inclusive culture where all voices are respected and heard. We recognize that bringing together different life experiences and perspectives makes us stronger.

We consciously support each person's unique strengths and growth by expanding their skills, knowledge and responsibilities over time. Through 1-on-1 discussions, quarterly career planning, and project opportunities, we help individuals reach their full potential.

We negotiate with compassion and fairness, aware that barriers outside our control can limit some more than others. We strive to understand each person's situation fully and make decisions equitable for all.

By fostering a welcoming environment where people feel empowered to be their whole selves, we achieve our fullest creativity and impact. Our diversity is our greatest asset - it enriches our work, expands our thinking and better serves our customers and community.

BASIC QUALIFICATIONS

We are seeking a motivated individual to add to our team. Qualifications include :

Language :

• Fluent English at minimum C1 level required; additional EU languages valuable

Communication :

• active listening, relationship building, and presentation skills

Problem-Solving :

• Track record of achieving consensus-based solutions through collaborative dialogue

Business Acumen :

• Ability to balance business priorities with human impacts in a diverse landscape

Analytical Skills :

• Aptitude for insightful data analysis and creative solution-finding

Collaboration :

• Experience fostering constructive partnerships across differences

Soft Skills :

• Commitment to respectful, thoughtful and empathetic engagement
• Initiative in continuous self-development and mentoring others
• Flexibility navigating changing priorities through adaptability

Educational :

• Bachelor's degree, professional certification or equivalent experience

We encourage applicants from all backgrounds. Formal criteria can take many shapes; please share how your unique experiences and strengths would contribute to an inclusive culture of partnership.

PREFERRED QUALIFICATIONS

The following would be especially well-suited for this role :

• Additional Languages : Ability to communicate globally enhances our mission. Languages like IT, DE, FR, ES, Mandarin, more than welcomed.
• Project management strengths : Experience coordinating complex initiatives and empowering teams through consensus.
• Technology aptitude and passion for process optimization
• Continuous learning and self-development attitude, as well as passion for mentoring others to strengthen skills.
• Industry Knowledge :

• Insights across various categories (Electronics, Clothing and Fashion, Home and Living, Books, Consumables) could strengthen vendor relationships.
• Retail, e-commerce, consumer goods experience valued.

Global Mindset :

• International exposure through travel, study abroad or global career moves fosters understanding others.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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