Remote NGS Technical Support, Southern Europe

Novogene Europe; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading genomic services provider is seeking a Technical Support professional to cover Southern Europe. This remote position ideally targets candidates in Florence, Rome, or Napoli. Responsibilities include promoting business opportunities, solving customer issues, and conducting market research. Applicants should hold a PhD or M.S in molecular biology or genetics, possess strong NGS expertise, and exhibit excellent communication skills. Proactivity and multitasking ability are essential for success in this collaborative role.

Competenze

• PhD or M.S in molecular biology, genetics, or related majors.
• Experience in high-throughput sequencing preferred.
• Outstanding English communication skills (listening, verbal, written).
• Ability to multitask and work under pressure.
• Native language speaking is a big plus.

Mansioni

• Communicate with sales teams to promote business opportunities.
• Solve pre-sales problems and provide solutions to customers.
• Analyze regional potential customer groups.
• Conduct research on market requirements and product competitiveness.
• Travel for client meetings and events when required.
• Support other business requirements as necessary.

Conoscenze

NGS expertise

Communication skills

Multitasking

Proactivity

Teamwork

Formazione

PhD/M.S in molecular biology or genetics

Descrizione del lavoro

A leading genomic services provider is seeking a Technical Support professional to cover Southern Europe. This remote position ideally targets candidates in Florence, Rome, or Napoli. Responsibilities include promoting business opportunities, solving customer issues, and conducting market research. Applicants should hold a PhD or M.S in molecular biology or genetics, possess strong NGS expertise, and exhibit excellent communication skills. Proactivity and multitasking ability are essential for success in this collaborative role.