Italian-Speaking Luxury Customer Specialist

EU Best Jobs; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent staffing agency is seeking a Customer Service Representative in Bologna, Italy. Candidates should possess excellent Italian and good English communication skills, with a preference for experience in premium or luxury brands. The role includes delivering exceptional customer service, troubleshooting, and managing customer satisfaction. The agency offers competitive salary, relocation support to Greece, and professional growth opportunities.

Servizi

Relocation support including flight tickets and hotel accommodation

Competitive monthly salary (14 salaries per year)

Health care benefits

Free online Greek language courses

Competenze

• Previous experience in customer service, ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customer cases and collaborate with internal teams.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor’s degree preferred

Strumenti

CRM systems familiarity

Descrizione del lavoro

A prominent staffing agency is seeking a Customer Service Representative in Bologna, Italy. Candidates should possess excellent Italian and good English communication skills, with a preference for experience in premium or luxury brands. The role includes delivering exceptional customer service, troubleshooting, and managing customer satisfaction. The agency offers competitive salary, relocation support to Greece, and professional growth opportunities.