Italian Customer Support Specialist – Lisbon

FH Collective Academy; Milano; In loco; EUR 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. Candidates should be fluent in Italian and possess strong communication skills. Responsibilities include supporting customers via various channels and assisting with product inquiries. A base salary of €1,000 per month plus bonuses and relocation benefits are offered. Join a vibrant team in a city known for its lifestyle and culture.

Servizi

Base salary of €1,000/month

Performance bonus of €100/month

Welcome bonus of €2,000

Relocation package

Health insurance

Meal & transport allowance

Career growth and training

Competenze

• Fluent in Italian and proficient in English.
• Strong communication and empathy skills.
• Previous customer service experience is advantageous.

Mansioni

• Support Italian-speaking customers via phone, email, and chat.
• Assist with product use, troubleshooting, and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay updated with new products and company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. Candidates should be fluent in Italian and possess strong communication skills. Responsibilities include supporting customers via various channels and assisting with product inquiries. A base salary of €1,000 per month plus bonuses and relocation benefits are offered. Join a vibrant team in a city known for its lifestyle and culture.