Customer Service Engineer

thyssenkrupp nucera AG Co KGaA; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Milan is seeking experienced professionals for a role focused on analyzing customer requests and project documentation. Applicants should have an engineering degree, 3+ years in a similar position, and good interpersonal skills. The role offers a hybrid work model, development opportunities, and involvement in sustainable green hydrogen projects.

Servizi

Participation in the growing market of sustainable green hydrogen

Flat hierarchies and short decision-making routes

Good development opportunities

Flexible working hours

Canteen inside the company

Fitness studio membership discounts

Competenze

• 3+ years of proven work experience in the Customer Service Office of similar companies.
• Availability to travel abroad for approximately 6-8 weeks/year.
• Flexible working hours at office and smartworking.

Mansioni

• Analysis of customer requests and feedback.
• Preparation of reports/presentations and technical/operational notes.
• Collection and processing of operational data regarding the units/plants in operation.

Conoscenze

In-depth knowledge of technology and plant engineering

Good communication and interpersonal skills

Proficiency in computer systems: MS Office package

Formazione

Engineering University Degree (Chemical or Mechanical)

Descrizione del lavoro

Milan, Lombardy, Italy — thyssenkrupp nucera AG Co KGaA

Job details

Type of contract:

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Hybrid

Job field:

Status:

Status: Ongoing recruitment, entry date flexible

Apply now and advance your career with a job that challenges you and offers many extras

Your main responsibilities will include:

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units/plants in operation;
• Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer:

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes
• Flat hierarchies and short decision-making routes
• International work environment in interdisciplinary and multinational teams
• Good development opportunities either in a specialist or in a management function
• Flexible working time (flexible working hours at office and smartworking) and welfare plan
• Agreements with special rates for local transportation means and fitness studio membership
• Availability of canteen inside the company and free parking spaces for employees
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago as well as speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan