Continuous Improvement Manager / Process Excellence Manager - Nuremberg

Amazon; Milano; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

A global logistics company is seeking a Continuous Improvement Manager to oversee process standardization and enhance station operations in Nuremberg. The role includes managing audits, leading operational teams, and requires fluency in German and English. Ideal candidates hold a relevant degree and possess substantial experience in supply chain management. Attractive benefits including stock options and a relocation package are offered.

Servizi

Permanent contract with competitive salary

Relocation package

Employee discounts

Life and disability insurance

Commuter benefits

Career development opportunities

Competenze

• Relevant experience in supply chain or project management.
• Experience managing multiple projects with competing deadlines.
• Ability to travel up to 30% of the time.

Mansioni

• Contribute to audit initiatives and support action planning.
• Deploy Process Standard implementations within the delivery station.
• Manage day-to-day operations of a Delivery Station.

Conoscenze

Fluency in German

Fluency in English

Project management

Formazione

University degree in business or technical field

Strumenti

SQL

Python

Tableau

Power BI

QuickSight

Descrizione del lavoro

Continuous Improvement Manager / Process Excellence Manager - Nuremberg

The role is based in Nuremberg. If you relocate for the role and your home address is at least 80 km from the site, we will support you with a relocation package.

The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a Continuous Improvement Manager / Process Excellence Manager / Process Improvement Manager or comparable as ACES (Amazon Customer Excellence Systems) Manager. Be part of a fast‑growing, diverse and inclusive team!

As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site and serve as the link between station management and the ACES team. You will contribute to the optimization of the delivery stations’ operations, providing staff with the knowledge and tools to improve performance, solve complex problems with practical solutions, and enable overall process alignment through effective communication.

This role will be based in our delivery station in Nuremberg. You are willing to work in non‑traditional shift patterns which include nights; the current shift plan is day shift (approximately 8:00 am to 5:00 pm) plus occasional night/late shift. Additionally, we require the ability to travel up to 30% of the time.

We offer:

• A permanent contract directly with Amazon
• An attractive compensation package, including Restricted Stock Units (RSUs) from Amazon.com, Inc.
• Relocation package if at least 80 km from the site
• Free life and disability insurance and support with a company pension plan
• Employee discounts on amazon.de and Amazon Extras (travel, restaurants, entertainment, electronics, home, etc.)
• Commuter benefits: Free parking or coverage of the “Deutschlandticket”
• Family bonus (one‑time payment for parents on parental leave)
• Referral services for childcare, senior care, and care for people with special needs
• A free Employee Assistance Program (also for family members) providing consultation for professional or personal matters
• Excellent career development opportunities within a global company, with a dynamic focus that allows you to work with multiple teams and build an European network.

Key Job Responsibilities

• Contribute to audit initiatives and support results-driven action planning
• Deploy Process Standard implementations and upgrades within the delivery station alongside station management and stakeholders
• Develop and continuously pilot process improvements and benchmarking initiatives
• Ensure station management understands benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts
• During peak time, manage day‑to‑day operations of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, and managing external agency relationships and performance

Basic Qualifications

• University degree (or equivalent) in business, engineering, supply chain, transportation, mathematics, economics, physics or another technical field
• Relevant experience in supply chain, transportation, project management or management consulting
• Experience managing multiple projects with competing deadlines
• Fluency in both German and English (speaking, writing, reading)
• Ability to travel up to 30% of the time

Preferred Qualifications

• Experience building analytical tools
• Advanced knowledge of SQL and Python
• Proficiency in data visualization tools such as Tableau, Power BI or QuickSight
• PMP or equivalent project management certification
• Lean Management & Six Sigma Black Belt certification

m/w/d

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.