Consumer Specialist

Sonova; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading healthcare solutions provider is seeking a Consumer Specialist in Milan, Italy. This role focuses on building relationships within the S2P population, managing events to enhance hearing experiences, and requires a degree in Audiology, Audiometry, or Speech Therapy with a minimum of 3 years experience. Candidates should be passionate about learning, proactive, and patient-focused. The position entails frequent travel across Italy, offering a chance to impact the lives of those with hearing impairments significantly.

Competenze

• 3 years of work experience in relevant fields.

Mansioni

• Build and manage relationships with S2P population and AB CI Recipients.
• Maximize consumers' hearing experience through events.
• Leverage network of HA providers and HCP.

Conoscenze

passion for learning

collaborative mindset

proactive mindset

strong patient care focus

excellent attention to details

self-driven

outstanding self-organization skills

results-oriented

Formazione

degree in Audiology

degree in Audiometry

degree in Speech Therapy

Descrizione del lavoro

Sonova serves the cochlear implant market through the Advanced Bionics brand. Putting the patient first, Advanced Bionics brings continuous innovation to this remarkable technology, delivering the promise of clear, high-resolution sound and optimal speech understanding to children and adults with significant hearing loss. Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Always focused on innovations that improve quality of life, AB has consistently made the industry’s leading advancements in hearing technology.

Our company is part of the Sonova Group, the leading provider of hearing healthcare solutions and parent company of Phonak, the leading hearing instrument brand.

Within Sonova, parent company of Audiological Care, we assure exceptional and state-of-the-art audiological care for our customers, presented in a modern, attractive environment and backed by the highest technological standards in hearing aids and in-store diagnostic and fitting equipment.

As an AB employee, you will contribute to advancing biomedical technology worldwide and work on challenging projects with smart, driven, friendly people. AB provides thriving work environments around the globe, each fosters creativity, teamwork, global competitiveness, and professional growth.

Experience the professional and personal fulfillment that comes with making a difference in people’s lives.

Apply to Advanced Bionics today.

Purpose of the Job

The Consumer Specialist is responsible to build and manage relationship and activities within S2P population including AB CI Recipients.

Key Tasks & Responsibilities

to leverage on an efficient network of HA providers (WHS and RET) and HCP in order to proactively fulfill consumers' requirements and propose/organize/execute events in order to maximize their hearing experience and knowledge.

Travelling Requirement

frequent (80% - over the entire Italian Country)

Qualifications

• Basic Education: degree in Audiology, Audiometry, Speech Therapy
• Work Experience: 3 years
• Personal Competencies: passion for learning and self-improvement
• Social Competencies: collaborative and proactive mindset
• Professional Competences: strong patient care focus, e xcellent attention to details, self driven and o ustanding self-organization skills, r esults oriented

Advanced Bionics is committed to creating a diverse environment and is proud to be an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age.