Jobs in Semarang, Canada

DoiT Cloud Intelligence Academy Program Manager. Remote United Kingdom / Ireland / Spain or East Coast US time zone. Part of the Client Services group within the Customer and Product Success team.

The DoiT Cloud Intelligence Academy Program Manager will build the content and learning paths that enable our customers to become power users of the DoiT Cloud Intelligence platform. This role operates cross-functionally with Customer Success, Product, Enablement, and Finance teams to deliver online coursework and professional certification.

This is a dynamic, hands-on role focused on designing and delivering training programs to scale as we expand our customer base.

• Design, implement, and manage DoiT Cloud Intelligence Academy
• Research and apply industry best practices from existing SaaS academy programs
• Identify program requirements, including learning path personas, certification types, learning objectives, and success criteria and metrics
• Project manage all aspects of the learning program build-out using an agile delivery methodology
• Create and validate learning curriculums, course content, interactive learning opportunities, and assessments with internal teams
• Monitor, measure, and report on program effectiveness; use data-driven approaches for continuous improvement as we scale
• Develop go-to-market strategies with the GTM team to drive adoption of the DoiT Cloud Intelligence in our install base

• 5+ years of experience in product enablement, training, or learning & development within SaaS or technology companies
• Experience building learning programs (and ideally certification paths) from inception using modern Learning Management Systems
• Proven experience designing and developing training content using instructional design software (e.g., Articulate 360, Adobe Captivate, Camtasia, or equivalents)
• Exceptional communication and facilitation skills, with the ability to synthesize technical concepts and cross-functional input into customer-ready content
• Strong project and program management skills with capacity to manage a backlog and meet deadlines
• Strong storytelling, presentation, and instructional design skills
• Proven ability to design, develop, and deliver training that drives measurable results
• Analytical mindset with experience measuring training impact and optimizing programs
• Knowledge of adult learning theory and modern enablement practices
• Ability to thrive in a fast-paced, remote environment while balancing multiple priorities

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Employee Stock Option Plan
• Professional Development Stipend

We are committed to building an inclusive and diverse workplace. This description preserves essential information while removing irrelevant application boilerplate and extraneous content.