Web Security Engineer

PT Prima Integrasi Solusindo; Jakarta Pusat; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

Perusahaan IT terkemuka di Jakarta mencari tenaga profesional untuk dukungan teknis pasca-implementasi. Tanggung jawab mencakup penanganan masalah keamanan aplikasi dan interaksi dengan pelanggan untuk meningkatkan pengalaman mereka. Kandidat harus memiliki latar belakang pendidikan di bidang Teknologi Informasi dengan pengalaman minimal 1-2 tahun di teknologi web atau keamanan aplikasi.

Qualifications

• 1-2 years experience in web technologies or application security.
• Comfortable troubleshooting and resolving customer issues.
• Willingness to learn about WAF technology and security.

Responsibilities

• Provide technical support to customers post-deployment.
• Monitor customer environments for security events.
• Collaborate with internal teams for smooth post-sales experience.

Skills

Web Technologies

Application Security

Problem Solving

Customer Communication

Education

Degree in Information Technology or Computer Science

Job description

1–2 years of experience in web technologies, application security, or CDN/WAF solutions (experience with cloud WAF like Akamai, Cloudflare, etc is a strong plus but not mandatory).

Basic understanding of HTTP/S protocols, web application architecture, and common security risks (e.g., SQL injection, XSS, OWASP Top 10).

Willingness to learn how to manage and tune WAF rules, analyze traffic logs, and handle basic troubleshooting.

Familiarity with any web server, firewall, or load balancer technology is an advantage.

Customer-Facing Experience

Some experience in a technical support, IT consulting, or post-sales engineering role is preferred.

Ability to communicate clearly with both technical and non-technical stakeholders.

Comfortable working with customers to troubleshoot and resolve issues, with guidance from senior team members.

Soft Skills

Good analytical and problem-solving skills.

Eagerness to learn and develop expertise in Akamai WAF and security products.

Team player with the ability to collaborate across departments.

Education & Training

Degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).

Willing to pursue technical certification or similar training as part of career growth.

Responsibilities

Provide technical support to customers post-deployment, including reporting, basic troubleshooting and guidance on WAF policy adjustments.

Monitor customer environments for security events, WAF alerts, and traffic anomalies, escalating as needed to senior engineers or technical support.

Collaborate with internal teams (e.g., Delivery, Support, Security) to ensure a smooth post-sales experience.

Stay updated on WAF features, product updates, and best practices to support ongoing learning and development.

Contribute to the continuous improvement of internal processes and knowledge-sharing within the team.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an Engineering Role?

How would you rate your English language skills?

Computer Software & Networking 51-100 employees

Founded in 2001, PT Prima Integrasi Solusindo (PIS) is an IT Solution and System Integrator Company providing IT Infrastructure & System Integration, Business Solution and Services which running by management with more than 10 years experiences in respective services.

Based in Jakarta with representative offices in Singapore, Prima Integrasi Solusindo has formed strategic alliances with Microsoft, SiteCore, K2, and Akamai.

Today, Prima Integrasi Solusindo is employing more than 70 ICT Professionals, satisfying the increasingly complex demands of diverse industries, which include financial service, manufacturing, government, oil and gas, and related sectors.

Founded in 2001, PT Prima Integrasi Solusindo (PIS) is an IT Solution and System Integrator Company providing IT Infrastructure & System Integration, Business Solution and Services which running by management with more than 10 years experiences in respective services.

Based in Jakarta with representative offices in Singapore, Prima Integrasi Solusindo has formed strategic alliances with Microsoft, SiteCore, K2, and Akamai.

Today, Prima Integrasi Solusindo is employing more than 70 ICT Professionals, satisfying the increasingly complex demands of diverse industries, which include financial service, manufacturing, government, oil and gas, and related sectors.