Villa Assistant/Coordinator Bali

Cove; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading accommodation provider in Bali is seeking a Villa Assistant/Coordinator to manage properties and enhance the tenant experience. In this full-time role, you will ensure all properties are well-maintained, handle communications with property owners, and oversee a team to meet operational standards. Ideal candidates have a degree, experience in hospitality or property management, and strong communication skills. Join us to help create enjoyable living spaces and become a Cove Superstar!

Qualifications

• Experience in hospitality or property management is beneficial.
• Fresh graduates from hospitality backgrounds are welcomed.

Responsibilities

• Manage and maintain buildings effectively and continually improve tenant’s experience.
• Illustrate Cove’s core values and strive for operational standards.
• Ensure rooms are tenantable and ready for check-ins.
• Act as liaison between Cove and property owners.

Skills

Good negotiation, communication and relationship building skills

Consumer empathy

High drive for results

Ability to be flexible deal with ambiguity

Resourceful and have high initiative

High energy

Education

Diploma or Bachelor Degree in any major

Hospitality background is a plus

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long‑term or short‑term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community‑centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

enjoy the journey with us and become a Cove Superstar!

Job Title: Villa Assistant/Coordinator Bali

Job Type: Full‑Time

Reports To: Property Manager

Location: Bali

Role Purpose: Your main focus will be to manage Cove’s properties and improve the tenant's experience.

What You’ll Be Doing

• Manage and maintain buildings effectively and continually improve tenant’s experience
• Illustrate Cove’s core values and strive to achieve our standard of operations
• Ensure the rooms are tenantable and perfectly ready for check‑ins
• Act as the liaison between Cove and property owners
• Manage a team of associates and facilities staffs to perform well and meet our standard of operations
• Schedule a team of associates and facilities staffs to achieve the most optimal labor time/cost ratio
• Ensure all properties’ tickets and requests are resolved within our SLA
• Responsible for assigned properties’ monthly budgeting and controlling the daily expenses
• Responsible to ensure all monthly billings are sent out in time
• Troubleshoot and prioritize daily facility issues and effectively delegate responsibilities

What Makes You a Great Fit

• Diploma or Bachelor Degree in any major (Hospitality background is a plus)
• Fresh graduate from Hospitality background are welcomed
• Experience in hospitality or property management
• Eagerness to learn and a quick learner

Core Skills/Competencies

• Good negotiation, communication and relationship building skills
• Consumer empathy
• High drive for results
• Ability to be flexible deal with ambiguity
• Resourceful and have high initiative
• High energy