UI/UX Designer

PT. Bina Usaha Raya (UMKMall); Jakarta Selatan; Hybrid; IDR 242.052.000 - 484.106.000; Full time

Job summary

A new edtech startup is seeking a UX/UI designer to shape the customer experience and create high-fidelity designs. The role involves designing user interfaces, guiding users through chatbot flows, and conducting market research. Ideal candidates will have 2-4 years of experience, proficiency in Figma, and an ownership mindset.

Qualifications

• Working proficiency in English.
• Competency in creating high-fidelity designs in Figma.
• Basic experience with user-centered design.

Responsibilities

• Design core user interfaces in customer experience.
• Create high-fidelity designs for product implementation.
• Prospect and conduct user research on market demand.

Skills

High-fidelity designs in Figma

User-centered design

Creative problem-solving

Job description

We are a new edtech startup focusing on making foundational business education programs for UMKM business owners. We are very early stage and designing our product interface. We are aiming to do a closed beta launch with some early courses to get market feedback within the next few months.

This role will serve as the primary UX/UI designer on the team, working directly with the product team. You would have an opportunity to help shape our design system and implement some of the core user interfaces in our customer experience. This may involve designing core AI chatbot flows to help guide users in their learning journey.

We are looking for someone interested in working as a team member and that would bring ownership and independent thinking. This could be a good role for an ambitious UI/UX designer to have a major impact and get experience working within AI product flows. You will also be working with a team familiar with globally leading 0-1 product development approaches and experience across multiple startups + industries.

We would prefer a really sharp candidate with baseline design experience over less sharp but more experienced. This role could potentially be a contract-to-hire opportunity

Target Experience: 2-4 years

Must Haves

Working proficiency in English (will be working directly with an American who does not yet speak Bahasa)

Competency in creating high-fidelity designs in Figma

Basic experience with user-centered design

Ownership mindset: Initiative and ability to work with others to define concrete designs and tasks from ambiguous projects… we are looking for someone who can also help guide our thinking

Willingness to receive feedback and redirect to create the best possible solution for our product and business

Ability to commute to Jakarta 2-3 times a week

Should Haves

Openness to learning new tools and paradigms as the job requires

Strong creative problem-solving ability

Strong emotional empathy

Prior experience contributing on an end-to-end software product

Prior experience with information architecture and journey mapping

Ability to work 80% asynchronously

Okay with ambiguity and changing directions that can come in a startup environment

Nice to Haves

Prior experience with user experience research

Interest in startup environment and using this as an opportunity to grow

Team contributor mindset that’s open to contributing to things slightly out of scope to achieve team milestones (but not necessarily beyond working hours)

Prior experience creating animations in a tool like Rive or Lottie

Desire to create creative, non-standard, high-quality experiences

Experience designing for or working with UMKM businesses

General Scope of Work:

Prospect and user research on key areas of market demand and user contexts

Design website landing and public navigation pages

Create and evaluate prototypes of increasing fidelity with customers and team members

Create high-fidelity designs for product implementation

How many years' experience do you have as a User Experience and Interface Designer?