Travel Manager (Tour & Travel Company)

Luminare Consulting; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading tour and travel company in Surabaya is seeking an experienced Travel Manager. The ideal candidate will have over 5 years of proven sales experience in the travel industry, focusing on targets and customer relationships. Responsibilities include developing sales plans, coordinating with various internal teams, and supporting the sales team. This role requires strong communication and negotiation skills to maintain client relationships and enhance customer experience.

Qualifications

• 5+ years in sales within the travel industry.
• Strong customer-centric approach.
• Ability to work independently and collaboratively.

Responsibilities

• Develop and execute sales plans to meet or exceed sales targets.
• Coordinate with internal teams to ensure excellent customer experience.
• Provide guidance and support to the sales team.

Skills

Sales expertise

Customer relationship management

Communication skills

Negotiation skills

Team collaboration

Job description

About the job Travel Manager (Tour & Travel Company)

On behalf of our client, a leading and well-established tour and travel company, we are currently seeking a Travel Manager to be based in Surabaya.

Responsibilities

• Develop and execute sales plans to meet or exceed sales targets.
• Coordinate with internal teams such as operations, service quality management, and finance to ensure seamless delivery of services and excellent customer experience
• Provide guidance and support to the sales team, including training, mentoring, and performance evaluations.
• Stay updated with industry regulations, travel trends, and new destinations to provide valuable insights and recommendations to customer.

Qualifications

• Proven track record of at least 5 years in sales within the travel industry, with a focus on achieving and exceeding sales targets.
• Passion for the travel industry and a customer-centric approach.
• Results-driven mindset, with the ability to work independently and as part of a team.
• Good communication and negotiation skills, with the ability to build and maintain strong relationships with customer