Ticketing Operations Manager

Eiger Ekowisata Nusantara; Bogor; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading ecotourism resort in Bogor, Indonesia, is seeking a Ticketing Manager to oversee ticketing operations and ensure a smooth sales process. The ideal candidate will have at least 3 years of experience in ticketing or sales operations, preferably in the entertainment field. Key responsibilities include leading daily operations, managing staff, and ensuring accurate reporting. Join us to enhance guest experiences through exceptional service and efficient ticketing systems.

Qualifications

• Minimum 3 years of experience in ticketing or sales operations, preferably in entertainment.
• Strong knowledge of POS and sales reporting systems.
• Able to work in fast-paced, guest-facing environments.

Responsibilities

• Lead daily ticketing operations across all gates and sales points.
• Monitor daily ticketing revenue and validate transaction accuracy.
• Ensure ticketing team delivers friendly and efficient service.
• Manage and train ticketing staff for optimal performance.

Skills

Knowledge of ticketing systems

Leadership

Communication

Problem-solving

Analytical ability

Attention to detail

Job description

A leading ecotourism resort in Bogor, Indonesia, is seeking a Ticketing Manager to oversee ticketing operations and ensure a smooth sales process. The ideal candidate will have at least 3 years of experience in ticketing or sales operations, preferably in the entertainment field. Key responsibilities include leading daily operations, managing staff, and ensuring accurate reporting. Join us to enhance guest experiences through exceptional service and efficient ticketing systems.