Telesales

Mamikos; Sleman; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the digital services sector in Indonesia is seeking a dedicated candidate to manage data and conduct customer outreach effectively. The ideal applicant should possess a diploma (D3) and have strong communication skills, both verbal and written. The role involves inputting data, managing client interactions, and collaborating with teams to enhance customer engagement and performance targets in a dynamic environment.

Qualifications

• Minimum Diploma (D3) in any field; relevant experience in sales or customer service is a plus.
• Strong communication and persuasive skills, both verbal and written.
• Detail-oriented with good data entry and organizational abilities.
• Familiarity with CRM systems and ability to manage prospect data accurately.
• Goal-oriented, adaptable, and able to work both independently and in a team.

Responsibilities

• Input and manage data accurately into the company's internal system.
• Conduct outbound calls to potential clients or customers.
• Clearly explain the benefits and features of the company's products or services.
• Handle customer inquiries and objections following established procedures.
• Update prospect information accurately within the CRM system.
• Meet or exceed daily, weekly, and monthly performance targets.
• Collaborate with cross-functional teams to improve conversion rates.

Skills

Strong communication skills

Persuasive skills

Detail-oriented

Organizational abilities

Goal-oriented

Adaptable

Education

Diploma (D3) in any field

Tools

CRM systems

Job description

Job Responsibilities

• Input and manage data accurately into the company's internal system based on provided databases.
• Conduct outbound calls to potential clients or customers as listed in the system.
• Clearly and persuasively explain the benefits and features of the company's products or services.
• Handle customer inquiries, objections, and perform follow-ups in accordance with established procedures.
• Update prospect information and status accurately within the CRM system.
• Consistently meet or exceed daily, weekly, and monthly performance targets.
• Collaborate with cross-functional teams, such as product and marketing, to improve conversion rates and customer engagement.

Qualifications

Minimum Qualifications:

• Minimum Diploma (D3) in any field; relevant experience in sales or customer service is a plus.
• Strong communication and persuasive skills, both verbal and written.
• Detail-oriented with good data entry and organizational abilities.
• Familiarity with CRM systems and ability to manage prospect data accurately.
• Goal-oriented, adaptable, and able to work both independently and in a team.